Summary
Overview
Work History
Education
Skills
Skills Personal Attributes - Training
References
Timeline
Generic

Morgan Wilson-Brown

Zuccoli,NT

Summary

Excited to take on a variety of tasks to contribute to team objectives and overall organizational success. Proven track record of dependability, skilled in overcoming obstacles with strong problem-solving abilities and strategic task coordination, ultimately promoting team accomplishments. Committed professional eager to expand existing skills and contribute to company accomplishments.

Overview

15
15
years of professional experience

Work History

Site Supervisor

Wilson Security
03.2020 - Current
    • Monitored and evaluated the performance of security personnel and provided feedback to improve performance.
    • Managed team schedules to provide effective security coverage.
    • Trained security workers on site-specified procedures.
    • Developed and implemented strategies to prevent and respond to security incidents.
    • Reviewed repeated issues within operations and business management to solve problems and improve company outcomes.
    • Optimized workflow processes to maximize efficiency.

Security Officer

Wilson Security
01.2018 - 03.2020
  • Issued access cards to authorized personnel to monitor access points.
  • Monitored CCTV cameras and alarm systems for security breaches.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.

Assistant Department Manager

McDonald's
01.2015 - 01.2018
  • Scheduled staff shifts efficiently while balancing labor costs against anticipated business demands.
  • Supervised food preparation stations to observe hygiene and taste quality of food served to customers.
  • Monitored cash handling procedures closely to prevent theft or discrepancies in revenue reporting accurately.
  • Managed inventory levels for optimal cost control and minimized waste by regularly reviewing stock and making appropriate adjustments.

Customer Service

McDonald
01.2013 - 01.2015
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Proven ability to learn quickly and adapt to new situations.

Receptionist

Titree Resort
01.2009 - 01.2011
  • Answering phone, Entering guest details, Scanning/Faxing/mailing documents, Responding to guest needs and enquiries, Answering emails from guest enquiries, Selling tours and other items

Store Attendant

4 Mile Video Store & Ice Creamery
01.2011
  • Customer Service, Cleaning & Maintaining Store, Working with Cold Food (ice cream), Made Milk Shakes, Money Handling, Cash Register, Run Shifts on my own

Education

High School Diploma -

Mossman State High School
Mossman, QLD

Certificate IV
Work Health & Safety (BSB41419)

Skills

  • Data Entry
  • Multitasking
  • Documentation And Reporting
  • Verbal and written communication

Skills Personal Attributes - Training


  • Valid First Aid
  • National Clearance - Negative vetted - Granted 2018
  • Valid Northern Territory security licence
  • C-class drivers licence - no restructions

References

  • Matthew Scannella, Wilson Security - Regional Security Manager
  • Christopher Callaghan, Wilson Security - NT Operations Manager

Timeline

Site Supervisor

Wilson Security
03.2020 - Current

Security Officer

Wilson Security
01.2018 - 03.2020

Assistant Department Manager

McDonald's
01.2015 - 01.2018

Customer Service

McDonald
01.2013 - 01.2015

Store Attendant

4 Mile Video Store & Ice Creamery
01.2011

Receptionist

Titree Resort
01.2009 - 01.2011

High School Diploma -

Mossman State High School

Certificate IV

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Morgan Wilson-Brown