Summary
Work History
Education
Skills
Languages
Timeline
Generic

Morina Hajizada

Melbourne,VIC

Summary

i am a self-motivated and a determined individual. With my excellent communication skills, education and experience, i can work well both individually and in a team to achieve optimal results. I am a friendly individual with a desire to efficiently get the job done and gain hands on experience. Additionally i hold a strong work ethic and am looking to bring transferable skills to a new company.

For me, customer service is the ability consistently provide positive and helpful experiences to customers including being attentive, knowledgeable, respectful and going above and beyond to exceed the customers needs and expectations.

I have been told i am able to adjust to a new environment quickly, self motivated and dependable. I am confident i will bring value to your team and really excel in this position.

Work History

Volunteer

Vinnies
Vic, Melbourne
11.2024 - Current
  • Processed credit card, cash, and check payments, ensuring all transactions were accurate.
  • Resolved customer complaints professionally in accordance with company policy.
  • Counted and balanced cashier drawers.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Discounted purchases by scanning and redeeming coupons.
  • Helped with purchases and signed customers up for rewards program.
  • Stocked shelves with merchandise when needed.
  • Answered customers' questions and provided information on store procedures or policies.
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
  • Assisted customers with price checks, lifting heavy items and addressing other inquiries.

Education

Victoria University Secondary College
43 Ken Jordan Rd, Cairnlea VIC 3023

Skills

My core skills include:

  • Teamwork and collaboration
  • Customer service
  • Leadership
  • Communication
  • Organizational skills
  • Calm under pressure
  • Problem-solving
  • Excellent communication

Languages

Dari
Native/ Bilingual
English
Full Professional

Timeline

Volunteer

Vinnies
11.2024 - Current

Victoria University Secondary College
Morina Hajizada