Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.
Overview
7
7
years of professional experience
Work History
Owner
Wenderz
10.2023 - Current
I became the owner of the company at the age of 20. I am still currently running the business by performing administrative tasks and keeping in touch with my employees from here in Sydney.
Currently the business contains 13 part-time employees, whom I manage with great care.
Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
The business itself is a high-quality burger joint. We sell our own home-made fries, sauces and burgers, as well as multiple deep-fried snacks which are mostly know to the country (the Netherlands).
Cook/Food Packager
Wenderz
11.2022 - 10.2023
Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Prepared meals efficiently under time constraints for timely service during peak hours.
Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Sales Assistant
Promocorp
01.2021 - 09.2021
Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
Server
Eastern Plaza
03.2018 - 07.2020
Served food and beverages promptly with focused attention to customer needs.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Bachelor of Business Admin. - International Business Administration
University of Twente
Enschede, The Netherlands
07.2025
Bachelor of Business Admin. - Finance
UNSW
Sydney
12.2024
Skills
Small business operations
Verbal and written communication
Multitasking
Client Service
Teamwork and Collaboration
Team Leadership
Quality Assurance
Languages
English
Native or Bilingual
Dutch
Native or Bilingual
Timeline
Owner
Wenderz
10.2023 - Current
Cook/Food Packager
Wenderz
11.2022 - 10.2023
Sales Assistant
Promocorp
01.2021 - 09.2021
Server
Eastern Plaza
03.2018 - 07.2020
Bachelor of Business Admin. - International Business Administration