Morty Albobsari
Sydney,NSW
Summary
Versatile Service Consultant with 4 years of sales experience across multiple roles, including IT Service Consultant, Shift Leader, and Team Member. Adept at ensuring smooth operations, delivering exceptional customer service, and maintaining high service quality in diverse environments.
Overview
5
5
years of professional experience
Work History
Onsite IT Service Consultant
TES-AMM
Sydney
06.2023 - Current
- Successfully collaborated with prestigious clients such as Morgan Stanley , Amazon, IGA, contributing to a 30% increase in client portfolio
- Compiled and analyzed over 50 detailed reports, highlighting service activities, performance metrics, and optimization recommendations for senior stakeholders
- Served as a key point of contact for clients, providing expert guidance on products and services while maintaining excellent communication throughout all stages of the process.
Shift Supervisor/ Cook
Nandos
Sydney
12.2021 - 05.2023
- Managed stock inventory, reducing waste by 15% through efficient tracking and ordering processes
- Conducted weekly stock audits, ensuring accuracy and minimizing discrepancies
- Trained 10+ team members on inventory management best practices, improving efficiency by 20%.
Team Member
Coles
Sydney
01.2020 - 03.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety..
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Achieved a 98% accuracy rate in stock taking and distribution
Education
Bachelor of Science - Information Technology
University of Technology Sydney
Sydney10.2024
Skills
- Sales
- POS
- Attention to detail
- Incident management
- IT skills
- Problem solving
- Data handling
- Product knowledge
- Interpersonal skills
- Meeting KPI
- Stock handling
- Customer Relations
Timeline
Onsite IT Service Consultant
TES-AMM
06.2023 - Current
Shift Supervisor/ Cook
Nandos
12.2021 - 05.2023
Team Member
Coles
01.2020 - 03.2022
Bachelor of Science - Information Technology
University of Technology Sydney