Mosaddeq Haque
Lakemba,NSW
Summary
Experienced Food Service Worker knowledgeable about batch cooking, food safety and nutrition. Strong track record of reliability, accuracy and efficiency in all tasks. Maintains superior performance in both individual and team-focused duties.
Overview
3
3
years of professional experience
Work History
Food Service Worker
El Jannah
06.2024 - Current
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organised files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Learned other teammates' work tasks to train as backup.
- Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Assisted in inventory management, ordering supplies, and minimising food spoilage.
- Participated in regular trainings to stay current on industry best practices and trends.
- Improved dining experience by maintaining clean and organized eating area.
- Optimised food presentation to enhance customer dining experience.
- Increased repeat business with high standards of food quality and service.
- Prepared variety of menu items following specific recipes to ensure customer satisfaction.
- Reduced food preparation times by organizing workstations effectively.
- Streamlined checkout process, reducing wait times for customers.
- Conducted daily equipment checks to ensure operational efficiency.
- Ensured compliance with health and safety regulations by conducting regular kitchen inspections.
- Cleaned and organized kitchen, dining and service areas.
- Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
- Greeted customers and answered inquiries regarding menu items and specials.
- Processed customer payments and balanced cash drawers.
- Cut, sliced and ground meat, poultry and seafood to prepare for cooking.
- Served and assisted diners by carrying plates of food, taking and delivering beverage orders and refilling glasses.
High School Work Experience
Big W
11.2021 - 11.2021
- Sorted and organised files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Developed organisational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- Utilised strong communication abilities during presentations which led to increased understanding among colleagues regarding project goals and objectives.
- Prepared project presentations and reports to assist senior staff.
- Explored new technologies and approaches to streamline processes.
- Provided exceptional customer service by promptly addressing inquiries, ensuring a high level of satisfaction among clientele.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Assisted in development of new product feature, contributing to user-friendly experience.
Education
Bachelors - Cyber Security
Western Sydney University
Sydney, NSW2027
High School Diploma -
Malek Fahd Islamic School
Greenacre, NSW10.2023
Skills
- Quick Learner
- Positive Attitude
- Multitasking
- Customer Service
- Strong Work Ethic
- Cleaning and sanitation
- Problem-Solving
- Strong Communication Skills
- Attention to Detail
- Positive Attitude and Energy
- Team Oriented
- Fast-Paced Environment
- Flexible Schedule
- Working Quickly
- Productivity and Efficiency
- Working with Diverse People
- Safe Food Handling
- Cash Register Operation
- Food safety knowledge
- Food Preparation
- Food and Safety Standards
- Interpersonal Skills
- Efficient Food Preparation
- Order taking accuracy
- Basic Mathematics
- Food assembly
- Menu Memorization
- Quality Control
- Heavy Lifting Capacity
- Professional Appearance Maintenance
- Complex Problem-Solving
- Covid-19 Safety Protocols
- Cross-Functional Teamwork
- Inventory Control
- ServSafe
- Equipment Maintenance
- Staff Training and Development
- Inventory Management Abilities
- Payment Processing
- Upselling
- Customer care
- Customer care standards
- Customer Retention
- Customer Communication and Empathy
- Customer service background
- Customer Advocacy
- High-volume dining
- Health Code Compliance
Languages
Bengali
Professional Working
Timeline
Food Service Worker
El Jannah
06.2024 - Current
High School Work Experience
Big W
11.2021 - 11.2021
Bachelors - Cyber Security
Western Sydney University
High School Diploma -
Malek Fahd Islamic School
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