Moses Chikwavarara
North Lakes,QLD
Summary
Highly effective Senior Global Technology leader with over 15 years of experience specializing in strategic business leadership, technology expertise and generating revenue growth.
Offering an array of skills in business development, implementing new initiatives, customer-centric cultures, logical problem solving, cross-functional collaboration, team leadership, written and verbal communication, strengthening competitive position, stakeholder engagement and talent acquisition.
Technical Manager adept at recruiting, leading and developing highly effective technical teams. Meticulous and driven with a passion for innovation and process improvement demonstrated over 10 years in technical roles.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Strategic Technology Manager
JCURVE Solutions
06.2022 - Current
- Set and develop the strategic direction for Technology, ensuring alignment with strategic goals for the business
- Responsible for all JCurve Solutions, IT business systems, information, and associated services
- Oversight of outsourcing strategy and Management of vendor engagement and performance
- Ensure Information Systems projects are completed on time and to specification to achieve business objectives
- Development of the digital business strategy and related roadmaps and business plans – build business cases for change where needed, garnering support through collaboration
- Keep up to date with constant changes in information technology and develop roadmaps for growth
- Knowledgeable in risk management, innovation, technology strategy, and data analytics to justify any business case
- Prepare technology budgets and manage technology financial resources effectively
- Successful delivery of Technology, Digital, and business work programs within expected budgets and timelines
- Collaborate with key business stakeholders and project sponsors to manage expectations, key project milestones, and delivery deadlines
- Providing recommendations on appropriate project methodologies and use of clean analytics to achieve business strategy and business process improvement
- Manage a portfolio of cloud-based and on-premises technology systems with a transparent communication style
- Participate and collaborate in requirement analysis, quality assurance, user acceptance testing, and deployments, as well as sprint planning as a top strategy
- Managing relevant vendor relationships (Azure, AWS, GCP) and ensure delivery and alignment
- Executing top-level decision-making and collaboratively ensuring reliability
- Deliver a digital workplace strategy that supports employees having tools and enabling processes that are engaging, productive, collaborative, and efficient
- Provide advice and expertise to the Executive to help decision-making and highlight risks and opportunities
- Leadership and development of an IT workforce that provides exceptional reliability, agility and expertise
- Ensures the organisation is utilising contemporary products, services and approaches
- Oversight of the design, development, operation and support of IT systems and processes, including business architecture management, application management, data analytics, security, and risk management
- Accountability for Cyber Security focuses on risk, resilience, change and ongoing improvement
- Management of operational and capital budgets
- Delivers regular updates on team statistics, common trends and customer issues through reporting and dashboards
- Instil a high-performance culture within the team focusing on teamwork, open communication, service excellence and ownership of resolving customer issues.
Head of Technology
Molson Global
03.2020 - 05.2022
- Responsible for ownership of Information Technology in its entirety: Strategy, Operations, Security, Financial Management & People
- Ensuring that the technological resources meet the company's short and long-term needs
- Outline the goals for research and development
- Creating timelines for the development and deployment of all technological services
- Making executive decisions on behalf of the company's technological requirements
- Maintaining a consumer-focused outlook and aiding in delivering IT projects to market
- Staying on top of technology trends and developments
- Ensuring all technology practices adhere to regulatory standards
- Develop goals and strategies to ensure the IT department runs smoothly and effectively
- Monitor changes in the technology sector to discover ways the company can improve and develop
- Supervise the networks and computer systems in the company to ensure optimal performance
- Plan and direct the implementation of new IT systems, focusing on continuous improvement
- Create and adapt technological platforms to improve the client experience
- Troubleshoot data-related issues and establish regular maintenance
- Overseeing data security and Management and maintaining a company's network.
IT Manager – Services & Support Systems Planning
Econet Wireless
09.2011 - 02.2020
- Leading ICT support and Management, with the responsibility to coordinate the planning, design, and development of IT Services, Business Support Systems and managing, configuring, and supporting the infrastructure and associated services to ensure efficient, secure, stable operations of our current and future IT systems whilst assisting in the implementation of the strategic goals of the Company regarding IT services
- Define and execute technology strategy, ensuring a future focus and alignment with the strategic outcomes of the business and its digital and Technology transformation ambition
- Ensure the Technology operating model aligns with the organisation's strategic vision and adapts to changing external and internal factors
- Put the right people, processes, Technology, and partners in place to deliver on strategic and operational goals to provide an operating environment that enhances agility, optimises cost and minimises risk
- Ownership of the digital and Technology service desk and the 3rd party service provider that delivers 1st/2nd/3rd line support to the organisation
- Provide leadership, coaching and direction to the technology technical teams and in digital and Technology, including innovative solutions to the recruitment, development, and retention of the digital and Technology workforce, as well as the result of a sourcing strategy including strategic vendor and partner relationship management
- Collaborate with the Executive to clarify & provide insight into the technology strategy & provide ongoing platform & supplier management support to enable its implementation; proactively manage key stakeholders and provide effective program management and excellent communication at all levels, with an appropriate balance of challenge, coaching & support
- Identify, own and manage high-level risks attached to Technology and digital strategy, ensuring actions are taken to ensure appropriate governance and methodology are applied and observed: lead and participate in project boards, steering groups, and other project-related committees as required
- Develop and controls annual operating and capital expenditure budget for Technology
- Drive collaborative, relevant business teams to ensure all digital technologies are leveraged as effectively as possible
- Good understanding of the ITIL framework.
Education
Master's in Business Leadership -
UNISA
12.2024
Executive Diploma in Business Leadership -
Zim
01.2015
BSc (Hons) in Computer Science -
MSU
08.2005
Skills
- Cyber security – Implementation ,training and risk management
- Planning, implementation, and support of infrastructure
- Installation and deployment of new platforms and hardware
- Business Continuity Management Developing best practices for Information Technology operations
- Strategic Leadership and Information Technology Strategy
- Project Management
- Application development and Management
- Streamlining processes /Process re-engineering
- IT Service Management
- Budgets and Financial Management
- Cloud Technologies
- Project Planning
- Infrastructure Management
- Cyber Security
- IT Service Desk
- IT Service Management
- Microsoft Windows
- SAP ERP
- Database Administration
- IT Service Delivery
- Web Services
- Microsoft 365
- Project Management
- Lean Six Sigma
- Amazon Web Services (AWS)
- Microsoft Azure
- Google Cloud
- Active Directory
Certification
- Prince2 Agile PM, Axelos Global
- AWS Architect, Amazon
- MCSE, Microsoft
- AZURE Architect, Microsoft
- Lean SIX Sigma certification
- ITIL v4, Axelos Global
Affiliations
Australian Computer Society.
Languages
English
Technology Skills
- Business systems support.
- Microsoft Azure Architect.
- Microsoft Certified Software Engineer.
- Windows server administration.
- Cyber Security and risk management.
- Amazon Web Services (AWS) Architect.
- VMware, Virtualization, Storage & Hyper-V administration.
- Prince2 Agile Project Practitioner.
- ITIL v4 certified
- Microsoft 365 Administration.
- IT Help Desk Support.
- Microsoft Exchange.
- SQL & Oracle Database Administration.
- Cloud Services Practitioner (IaaS & PaaS).
- PowerShell & Scripting.
- ORACLE ERP, SAP
Awards
LinkedIn Top Learner [2017 & 2019] Dynamics of Successful Management Top Graduate [2018] Digital Innovator of the Year [2019] Worker of the Year [2020]
References
Byron Kane, Molson Global, Gold Coast, AU, Executive Director, byronk@molsonglobal.com
Katrina Doring, Jcurve Solutions, Sydney, AU, Chief Operations Officer, katrina.doring@jcurvesolutions.com
Tracy Blinken, Molson Global, Gold Coast, AU, HR Business Partner, tracyb@molsonglobal.com
Timeline
Strategic Technology Manager
JCURVE Solutions
06.2022 - Current
Head of Technology
Molson Global
03.2020 - 05.2022
IT Manager – Services & Support Systems Planning
Econet Wireless
09.2011 - 02.2020
Master's in Business Leadership -
UNISA
Executive Diploma in Business Leadership -
Zim
BSc (Hons) in Computer Science -
MSU