Moses Kauseni
Maidstone
Summary
Dynamic Nightfill Manager at Coles Supermarket with proven expertise in team leadership and customer service. Successfully enhanced operational efficiency and safety procedures, fostering a collaborative environment. Skilled in time management and decision-making, consistently achieving high customer satisfaction through effective conflict resolution and communication.
Overview
4
4
years of professional experience
Work History
Nightfill Manager
Coles Supermarket
08.2024 - Current
- Assisted in daily operations by coordinating team schedules and prioritizing tasks.
- Supported project management efforts through documentation and resource allocation.
- Learned company policies and procedures to ensure compliance in all tasks.
- Engaged with team members to foster a collaborative work environment.
- Provided administrative support for meetings, including agenda preparation and note-taking.
- Adapted quickly to changing priorities while maintaining focus on key objectives.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Improved safety procedures to create safe working conditions for workers.
Online Supervisor
Coles Supermarket
01.2022 - 08.2024
- Assisted in daily operations by coordinating team schedules and prioritizing tasks.
- Supported project management efforts through documentation and resource allocation.
- Learned company policies and procedures to ensure compliance in all tasks.
- Engaged with team members to foster a collaborative work environment.
- Provided administrative support for meetings, including agenda preparation and note-taking.
- Adapted quickly to changing priorities while maintaining focus on key objectives.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Improved safety procedures to create safe working conditions for workers.
Extruder Machine Operator
Vindex
01.2022 - 04.2022
- Operated and monitored extruder machinery to ensure optimal performance and product quality.
- Collaborated with team members to troubleshoot production issues and implement effective solutions.
Education
No Degree - Pre-apprenticeship in Plumbing
Victoria University
Melbourne, VICHigh School Diploma -
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Cross-functional teamwork
Timeline
Nightfill Manager
Coles Supermarket
08.2024 - Current
Online Supervisor
Coles Supermarket
01.2022 - 08.2024
Extruder Machine Operator
Vindex
01.2022 - 04.2022
No Degree - Pre-apprenticeship in Plumbing
Victoria University