Catherine James
Turrella
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate with strong organizational skills eager to secure a position in all environments. Ready to help team achieve company goals. Reliable Offering excellent communication and good judgment.
Overview
17
17
years of professional experience
Work History
Supervisor, Fleet Consolidator, Priorty Privilege.
Europcar
09.2023 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Customer Service Representative
AVIS BUDGET GROUP
01.2019 - 11.2020
- Provided primary customer support to internal and external customers.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Retail Sales Representative
Ready2GO
06.2018 - 12.2018
- Helped customers complete purchases, locate items and join reward programs.
Personal Assistant/Administrative Assistant to the Director
MARRIAGE ALLIANCE
12.2014 - 12.2017
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Organized and attended meetings and compiled related documents and reports.
- Sourced and ordered office equipment and supplies.
- Displayed absolute discretion at handling confidential information.
Cleaning Crew Member
SPOTLESS CLEANING ANZ STADIUM
01.2011 - 09.2014
- Worked alongside other cleaners to complete jobs in corporate office buildings.
- Cleaned and organized restrooms by restocking dispensers, sanitizing fixtures and spot cleaning partition walls and doors.
- Delivered quality customer service to address urgent needs and cleaning requests.
Accounts Assistant
PICKLES AUCTION
01.2008 - 01.2010
- Organized data into multiple spreadsheets to streamline data.
- Reviewed figures, postings and documents for correct entry, completeness and accuracy.
Education
CERT III
MICRO BUSINESS OPERATION
2021
SALES CERT III
AD1 COLLEGE
2019
CERT III
WELFARE & COMMUNITY SERVICE
2013
LANDMARK LEADERSHIP CERT I
LANDMARK FORUM
2011
CHILD PROTECTION AWARENESS CERT I
ANGLICAN DIOCESE
2003
BUSSINESS ADMINISTRATION CERT III
ST GEORGE COLLEGE
2000
Skills
- Qualified daily living activity assistant
- Compassion
- Computer skills
- Organization and Time management
- Good listening skills
- Multitasking abilities
- Flexible & Adaptable
- Customer service
- Responsible
Timeline
Supervisor, Fleet Consolidator, Priorty Privilege.
Europcar
09.2023 - Current
Customer Service Representative
AVIS BUDGET GROUP
01.2019 - 11.2020
Retail Sales Representative
Ready2GO
06.2018 - 12.2018
Personal Assistant/Administrative Assistant to the Director
MARRIAGE ALLIANCE
12.2014 - 12.2017
Cleaning Crew Member
SPOTLESS CLEANING ANZ STADIUM
01.2011 - 09.2014
Accounts Assistant
PICKLES AUCTION
01.2008 - 01.2010
SALES CERT III
AD1 COLLEGE
CERT III
WELFARE & COMMUNITY SERVICE
LANDMARK LEADERSHIP CERT I
LANDMARK FORUM
CHILD PROTECTION AWARENESS CERT I
ANGLICAN DIOCESE
BUSSINESS ADMINISTRATION CERT III
ST GEORGE COLLEGE
CERT III
MICRO BUSINESS OPERATION
Similar Profiles
MADEEHA BRUNEAUMADEEHA BRUNEAU
Responsable service client at EuropcarResponsable service client at Europcar
LUKE RHINDLUKE RHIND
Rental Service Officer at EUROPCARRental Service Officer at EUROPCAR
JIBIN VARGHESEJIBIN VARGHESE
Rental Sales Officer at EuropcarRental Sales Officer at Europcar