Moshda Azhar
Melbourne,VIC
Summary
A recent graduate from RMIT, I have background experience in various work environments, from washing dishes and cleaning tables at Shingle Inn, to working as a crew member on Australia’s first Vegan Campout festival. This diverse experience has helped me develop strong interpersonal skills, as well as the ability to multitask and work flexibly in a stress-induced environment, either independently, or with others to achieve greatness. As a 20-year-old, I am seeking to contribute and further emphasise my dynamic skills at a reputable company, as well as develop new skills, before I branch off and start my career in the legal profession.
Overview
5
5
years of professional experience
Work History
Volunteer
Vegan Campout Australia
11.2023 - 11.2023
- Participated in various roles, both physical and social.
- Participated in strong physical work to set up festival (setting up fence panels with 20kg weights, installing pickets, setting up merchandising/info tent, installing clothing racks etc.).
- Developed teamwork skills by working with others to complete strenuous tasks in time-efficient manner to ensure festival was ready by its opening day.
- Oversaw 2 other volunteers as head of merch/info tent.
- Sold merchandise through use of Square POS to complete transactions, as well as through cash transactions.
- Maintained clean and dry operational facility despite rainy weather.
- Used strong interpersonal communication skills to help and console festivalgoers with any questions/problems.
- Further developed customer service skills over several peak hours, promoting merchandise and assisting customers in their purchases.
- Developed leadership skills in directing 2 other volunteers and delegating work tasks.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Directed traffic towards exit.
- Helped with clean up after festival (uninstalling fencing and pickets, packing up to ensure land was prepped for next event.
Customer Service
Big Al's Tecoma
04.2019 - 10.2019
- Answered incoming calls from customers to take their orders.
- Delivered customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Promoted new bundle deals to customers.
- Washed dirty dishes to maintain clean environment.
- Helped with cleanup after night shifts.
- Made dishes such as pizzas, salads, chicken parma, carbonara, napolitana etc.
Volunteer
Brotherhood Of St Laurence
06.2019 - 06.2019
- Assisted with completing inventory.
- Went through donated items to determine what would be sellable.
- Assisted at checkout with permanent volunteers.
- Maintained clean, neat, and operational facilities to serve program needs.
- Helped customers with browsing
- Developed strong interpersonal communication skills in socialising with other volunteers, managers, as well as customers.
Bus Girl
Shingle Inn
11.2018 - 02.2019
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
- Worked well in diverse team settings by partnering with others to complete tasks.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
Education
Associate Degree in Legal Practice (Paralegal) -
RMIT University
Melbourne, VIC11.2023
Victorian Certificate of Education -
Brentwood Secondary College
Glen Waverley, VIC11.2021
Skills
- Problem Solving
- Customer Focus
- Community Engagement
- Research
- Computer Literacy
- Adaptability
- Multitasking
- Decision Making
- Cash Handling
Timeline
Volunteer
Vegan Campout Australia
11.2023 - 11.2023
Volunteer
Brotherhood Of St Laurence
06.2019 - 06.2019
Customer Service
Big Al's Tecoma
04.2019 - 10.2019
Bus Girl
Shingle Inn
11.2018 - 02.2019
Associate Degree in Legal Practice (Paralegal) -
RMIT University
Victorian Certificate of Education -
Brentwood Secondary College
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