MOSHIRUL HASAN TAUSIF
Sydney,NSW
Summary
Reliable housekeeping worker dedicated to keeping areas clean, organized and tidy. Knowledgeable about cleaning infection-prone areas such as bathrooms with care and attention to detail. Well-organized team player committed to guest satisfaction.
Overview
1
1
year of professional experience
Work History
Room Attendant
Crown Towers Sydney
Sydney, NSW
10.2023 - Current
- Provided guests with information about local attractions and services using a variety of resources.
- Reported lost-and-found items promptly to the supervisor or manager on duty.
- Demonstrated excellent customer service skills when interacting with guests throughout their stay.
- Attended regular training sessions conducted by supervisors on topics related to hospitality industry standards.
- Replenished amenities in guest rooms such as soap, shampoo, writing materials, and towels.
- Cleaned guest rooms and bathrooms to ensure they met hotel standards, including dusting surfaces, vacuuming carpets, mopping floors, changing bed linens, and restocking bathroom supplies.
Customer Service
Guzman y Gomez
Sydney, NSW
07.2023 - 11.2023
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Worked effectively in team environments to make the workplace more productive.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Conducted testing of software and systems to ensure quality and reliability.
Education
Advanced Diploma - Civil Construction & Design
Salford College
Parramatta, NSWSkills
- Attention to Detail
- Interior and exterior cleaning
- Quality Assurance
- Housekeeping
- Cleaning and sanitizing
- Customer Service
- Sweeping and Mopping
- Proper chemical handling
Languages
English
Full Professional
Bengali
Native/ Bilingual
Hindi
Full Professional
Timeline
Room Attendant
Crown Towers Sydney
10.2023 - Current
Customer Service
Guzman y Gomez
07.2023 - 11.2023
Advanced Diploma - Civil Construction & Design
Salford College
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