Mouad Benjouad

- Closed out cash register and prepared cashier report at close of business.

- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.

- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.

Mentored and trained staff members to ensure exceptional customer service standards.

- Bar & venue management

- Staff training

- Stock inventory & ordering

- Crowd control

- Bar and cafe operational knowledge & maintenance - Strong multitasking skills - Maintaining interpersonal relations among customers and colleagues - Door duties

- Audio control and performance

- opening shop duties.

- managing staff roster.

- prep Making.

- Managing stock.

- food handling.

- cooking duties.

- working behind the counter

- keeping the store clean.

- closing duties.

• Unloaded and loaded items from conveyors, machines, and conveyances.
• Carefully packaged finished products and prepared for shipment.
• Exceeded daily production targets consistently due to efficient time management skills and strong attention to detail.
• Operated machines proficiently and in compliance to safety standards.

• Maintained a safe work environment by adhering to company safety protocols and procedures.
• Assisted in troubleshooting and resolving any issues that arose during the installation process, ensuring client satisfaction.
• Handled all necessary paperwork and documentation associated with each installation project, ensuring accuracy and compliance with regulations.
• Established strong relationships with clients, leading to repeat business and positive referrals for future projects.

- Unpacking Function rooms: Tables, Chair , Dimantling Stages...

- Transporting everything to different locations.

- Setting up Stages, funtion rooms according to a given Map/plan.

-time efficiency

• Maintained clean and organized restaurant to comply with hygiene and health regulations.
• Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
• Greeted and seated guests to provide friendly and welcoming experience.
• Maintained clean and organized dining areas for an enjoyable guest experience.
• Making of consistent quality coffee & beverages. - Presenting promotional gifts and products to stakeholders.
• Stock control & management.
• Bar attendant during Functions.
• Supervising cafe area.

• Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
• Supervisory responsibilities & duties Coffee making and till operations
• Explanation and promotion of dishes and specials on offer.
• Table booking management and long outdoor queue control.
• Kitchen communications
• stock control and orders.
• Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
• Contributed to a positive team environment through effective communication and collaboration with colleagues.

• Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
• High Volume coffee making including art.
• Receiving orders and stock supplies of retail products.
• Greeting customers and Taking orders as well as working behind a till.
• Maintenance of fridges temperatures and display shelves.