Moufid El Moubayed
Cranebrook,NSW
Summary
Detail-oriented and results-driven Sales Associate with 2 years of experience in stock management and customer service. Demonstrated expertise in maintaining optimal stock levels, both front-of-house and back-of-house, ensuring seamless operations and inventory accuracy. Proven ability in visual merchandising, contributing to a visually appealing and organized store environment. Experienced in tracking and achieving Key Performance Indicators (KPIs) related to stock management and sales performance. Skilled in operating Point of Sale (POS) systems, with a strong work ethic and excellent problem-solving, communication, leadership, and adaptability skills. Adept at building strong relationships with team members and stakeholders, enhancing the overall efficiency and success of retail operations
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales Associate
The Body Shop
11.2022 - 06.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Sales Assistant
JD Sports
09.2021 - 02.2022
- Handled customer inquiries, complaints, and returns professionally, ensuring positive experience for all clients.
- Processed transactions accurately while maintaining high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
Crew Member
MacDonalds
12.2018 - 02.2020
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Education
Bachelor of Medical Science - Neuroscience
Macquarie University
Sydney, NSW11.2025
High School Diploma -
Greystanes High School
Greystanes, NSW09.2022
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Multi-tasking strength
- Problem-Solving
- Excellent people skills
- Goal-Oriented
Certification
White Card Certification.
First Aid
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
References
Available upon request
Timeline
Sales Associate
The Body Shop
11.2022 - 06.2024
Sales Assistant
JD Sports
09.2021 - 02.2022
Crew Member
MacDonalds
12.2018 - 02.2020
Bachelor of Medical Science - Neuroscience
Macquarie University
High School Diploma -
Greystanes High School
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