Mounika Kakani

Company Overview: Australian Stock Exchange Ltd is an Australian public company that operates Australia’s primary securities exchange. ASX Group is a market operator, clearing house, and payment systems facilitator.

• Identifying and documenting any defects or issues found during testing, and reporting them to the development team.
• Developed and executed test plans, test cases, and test scripts for Salesforce applications.
• Leveraged Salesforce APIs, including REST API and SOAP API, to create, update, and delete records in Salesforce programmatically.
• Conducting regression to ensure the new changes do not negatively impact existing functionality.
• Utilized Salesforce tools such as Salesforce Inspector to analyze data, troubleshoot issues, and validate system configurations.
• Customized user roles, role hierarchies, profiles, and sharing settings to ensure that the protected data is available only to the authorized users.
• Collaborated with cross-functional teams, including developers, business analysts, and project managers, to communicate testing status, issues, and resolutions.
• Worked in Agile methodology with constant enhancements coming in, for which frequent regression testing is performed to maintain system stability.
• Integrated third-party applications with Salesforce using web services APIs such as SOAP or RESTful API calls.
• Organize a meeting with stakeholders and business users for user acceptance testing and demonstration of new enhancement functionalities.
• ServiceNow Automated Testing Framework.
• Testing various modules within ServiceNow (Incident, Time Sheeting).
• Designed an automated testing framework for ServiceNow custom applications, determining whether existing applications will work properly in the upgraded ServiceNow version.
• Identify and address technical challenges in test automation, and propose innovative solutions.
• Running automated tests to validate the functionality of applications within the ServiceNow platform.
• Executing test cases and ensuring all scenarios, including edge cases, are covered.
• Documenting test results, defects, and testing progress.
• Providing regular status updates and test reports to project managers, and stakeholders.
• Tracking test metrics to determine the effectiveness of the testing process, and identifying areas for improvement.

• Company Overview: AEMO manages the electricity and gas systems and markets across Australia, helping to ensure Australians have access to affordable, secure and reliable energy
• Conducting manual testing for Salesforce applications across different modules (e.g., Sales Cloud, Service Cloud, Marketing Cloud).
• Performing smoke, functional, regression, and integration testing.
• Verifying the functionality of custom Salesforce objects, workflows, triggers, and validation rules.
• Validating the integration of Salesforce with external applications (APIs, third-party tools, etc.).
• Ensuring data integrity between various systems, and performing data validation in Salesforce.
• Identifying, documenting, and reporting defects in the Salesforce application using defect management tools like Jira, Bugzilla, etc.
• Providing detailed bug reports, including steps to reproduce and screenshots/logs.
• Re-testing resolved defects and ensuring that issues have been properly fixed.

• Company Overview: Bluestone is a mortgage lender specialising in home loans across Australia and New Zealand
• The company helps people with their financial needs by offering their home loan products which are designed to fit a wide variety, of borrowers' profiles
• Development of automation framework from scratch using Java, JUnit
• Developing automation scripts using Java, JUnit framework to automate the Backend Testcases
• Developing custom library using Java to compare the data fetched from frontend and backend components
• Created an Azure Pipeline (CI&CD) to schedule the Automation when there is a new build triggers in Test environment
• Acted as an RTE during breakout session in the absence of my RTE/Scrum Master
• Performed Requirement ambiguity testing, Smoke, System Integration, Functional, User Acceptance, Regression Testing, Ad-hoc and End-to-end Functional testing, browser compatibility testing to ensure that all areas of the application were covered under testing
• Validated API services using Postman
• Bluestone is a mortgage lender specialising in home loans across Australia and New Zealand
• The company helps people with their financial needs by offering their home loan products which are designed to fit a wide variety, of borrowers' profiles

• Company Overview: Ingenico has joined Worldline and Worldline is the largest European player in payment services and the fourth largest player worldwide. Worldline provides its clients with sustainable, trusted, and secure solutions across the payment value chain, and offers best-in-class payment services ranging from POS, online payments, omnichannel solutions, to issuing and acquiring, and digital banking to nearly one million merchants and 1,200 banks and financial institutions.
• Carried out testing for new web-based applications: application testing, and regression testing.
• Adopted automated testing in Selenium and Java.
• Managed the stock for incoming terminals for testing, and assigned operators according to the stock.
• Coordinated with the product owner and designers to understand the requirements.
• Dealt with inquiries from different team members, various team leaders, and managers, and collaborated with them on different projects.
• Created test cases, instructions, flowcharts/diagrams, and other documentation.
• Created defects in Jira, and tracked them to closure.
• Generated reports communicated the test results and managed KPIs for the team.
• Managed and scheduled the work plan given by the team leader.
• Worked on Citrix Workspace.
• Participated in agile ceremonies – daily stand-up, sprint planning, and retrospectives.

• Company Overview: MACTEC was founded in 2012 with a motto to provide best in class Consulting Services and Innovation driven product development and support services
• Created accurate and efficient test scripts to manage automated testing of certain products and features in Java, Selenium and SQL
• Reviewed requirements, specifications, and technical design documents to provide timely and meaningful feedback
• Identified and tracked defects with the code during execution and supported developers in resolving problems by completing additional tests
• Tracked, prioritized, and organized defects with Mantis bug tracker and by working with the development team to facilitate timely corrections
• Strong Hands-on experience in Manual Testing and Functional testing concepts
• Understanding and analysing the Test Requirements Exposure to various phases of SDLC (Software Development Life Cycle), STLC (Software Testing Life Cycle) & Bug Life Cycle
• Prepared various documents like test scenarios, test cases, and test closure report
• Ensured the full application meet all relevant QA standards to validate application functionality
• MACTEC was founded in 2012 with a motto to provide best in class Consulting Services and Innovation driven product development and support services