MOZMEEN BI
Middleton Grange,NSW
Summary
Client-focused Medical Aesthetician with a distinguished understanding of skin health. Dedicated to correct diagnostics and accurate recordkeeping. Successfully designing specific and individualized regimens for patient care. Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
11
11
years of professional experience
Work History
Laser Therapist/ Manager
AUSTRALIAN LASER AND BEAUTY CLINIC
2017.03 - 2022.12
- Performed Laser and ipl hair removal
- Skin needling
- Microdermabrasion
- Skin Rejuvenation
- Vascular therapy
- Facials
- Carbon facial
- Led light therapy
- Tattoo removal
- Remedial massages
- Oil blending for Aromatherapy
- Coolift treatment
- Rostering staff
- Banking and Balancing accounts
- Enhanced clinic reputation through consistent positive patient feedback and referrals.
- Managing customer complaints and providing solution
- Phone consultation and customer services.
- Maintained high safety standards by routinely inspecting and calibrating laser equipment.
- Developed strong rapport with patients, fostering trust and open communication during treatments.
- Continuously updated knowledge of industry advancements, incorporating new techniques into practice for improved patient outcomes.
- Efficiently addressed any concerns or questions from patients regarding treatments or results.
Bookkeeper
INSIGHT TAX SOLUTIONS
2015.06 - 2018.02
- Worked with staff to complete financial reports and manage company data.
- Supported the bookkeeper with payroll processing, ensuring accurate employee compensation.
- Improved financial accuracy by maintaining organized records of all transactions and reconciliations.
- Assisted in streamlining processes for increased efficiency with data entry tasks.
- Supported cash flow management initiatives by monitoring accounts receivable collections and promptly following up on overdue payments.
- Assisted bookkeeper in managing fixed asset inventory, including updating asset records, calculating depreciation, and preparing related reports.
Manager
NANDO’S
2012.08 - 2015.06
- Managed staff training and rostering, ensuring adherence to company policies and safe food handling
- Ensured strong team environment through effective communication
- Encouraged staff to meet objectives and provide excellent service
- Handled customer complaints, issues and feedback
- Paid wages and managed payroll
- Handled stock-take and stock orders
- Performed bookkeeping and accounting duties, managing data in MYOB.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Launched new products and services with thorough market research, leading to increased revenue growth.
- Led change management initiatives to drive organizational transformation without compromising employee morale or productivity levels.
Shift Supervisor
NANDO’S
2011.11 - 2012.07
- Oversaw staff training and hiring processes
- Ensured effective staff mentoring in line with company objectives
- Facilitated excellent customer service, resolving issues.
Management Trainee
NANDO’S
2011.08 - 2011.11
- Worked in customer service, food preparation and restaurant operations
- Ensured high level of client satisfaction
- Fostered strong teamwork through effective communication.
Education
Graduate Certificate in Intense Plus Light and Laser Hair removal -
06.2017
Diploma in Beauty Therapy -
11.2016
Certificate in Skin Needling and LED light therapy -
09.2016
Skills
- Excellent communication and interpersonal skills; able to build rapport with staff and clients to resolve issues
- Skilled in staff training and mentoring; able to manage performance reviews and encourage staff productivity
- Dedicated to upholding OH&S and quality standards in line with company policies
- Experience in handling stock, bookkeeping and payroll
- Skilled in working independently or within a team environment
Volunteer Experience
BELMORE NORTH PUBLIC SCHOOL, Volunteer, Worked with special needs children, providing assistance with activities Ensured safety and well-being of children at all times Worked with fellow staff to assist with particular areas of need.
Timeline
Laser Therapist/ Manager
AUSTRALIAN LASER AND BEAUTY CLINIC
2017.03 - 2022.12
Bookkeeper
INSIGHT TAX SOLUTIONS
2015.06 - 2018.02
Manager
NANDO’S
2012.08 - 2015.06
Shift Supervisor
NANDO’S
2011.11 - 2012.07
Management Trainee
NANDO’S
2011.08 - 2011.11
Graduate Certificate in Intense Plus Light and Laser Hair removal -
Diploma in Beauty Therapy -
Certificate in Skin Needling and LED light therapy -
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