Mpho Ngwezi

Aministrative Clerk

South African National Defence Force

2006.01 - 2022.12

Created and updated records and files to maintain document compliance.
Answered multi-line phone system and transferred callers to appropriate department or staff member.
Managed daily mail distribution for both internal employees and external customers or clients.
Assisted in budget preparation by collecting financial data, processing invoices, and reconciling bank statements.
Coordinated travel arrangements for management, ensuring cost-effective bookings and well-organized itineraries.
Coordinated travel arrangements for staff members.
Processed incoming and outgoing mail and packages according to established procedures.
Coordinated and scheduled meetings and appointments.
Edited and proofread documents for accuracy and completeness.
Monitored and tracked budgets and expenses.
Supported staff on special assignments and ad hoc projects.
Entered data into system and updated customer contacts with information to keep records current.
Safeguarded sensitive information by maintaining strict confidentiality protocols when handling personnel files or company documentation.
Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
Arranged meetings and appointments and updated records to assist management.
Supported auditors by efficiently compiling requested documentation.
Performed regular maintenance checks on office equipment to prevent costly repairs or replacements due to unexpected breakdowns.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.