Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mr. Brodie Preston

North Rothbury,NSW

Summary

  • Diligent and cooperative Customer Service Representative with four-years' experience looking to extend upon and lend learned skills to a new welcoming retail team.
  • Committed to maintaining personal wellbeing, academic achievement and professional success, especially post-COVID.
  • Seeking employment to support transition back to the Hunter, continuing to apply myself in the workforce.
  • Passionately pursuing long-term goals of becoming a registered Psychologist (esp. for LGBTQIA+ youth), published Writer, and achieving a PhD in Philosophy.
  • Hobbies include reading, creative writing, listening to and collecting music, learning to play bass & guitar, cinema, gaming, socializing, going on 'adventures' with friends, and exercise.

Overview

9
9
years of professional experience

Work History

Delivery Distributor

IVE Group Australia
01.2025 - Current
  • Completing weekly distribution of catalogues, pamphlets and similar advertisement material for one to four subsections of local neighbourhoods.
  • Handling and preparation of incoming stock prior to distribution days.
  • Regular remote correspondence with Area Representative and IVE team to ensure up-to-date communication and acceptance of new contracts.

Customer Service Representative

KFC George Street
01.2020 - 03.2020
  • Gained foundational experience working in a high-stress environment as part of and representing a CS team.
  • Maintained food preparation zones, dining areas and restrooms - including product handling, sanitation and dishwashing.
  • Pleasantly and courteously interacted with customers at front counter/drive-thru.
  • Prepped food items in advance of and during peak hours, e.g. frozen foods.
  • Resupplied stock between service, e.g. beverages, napkins, etc.
  • Accurately counted moneys for transactions in accordance to register readout and balanced cash till.
  • Completed and double-checked food orders efficiently for accuracy and speed of service.

Customer Service Representative /Pizza Delivery Driver

Gourmet Pizza Cessnock
07.2019 - 10.2019
  • Gained foundational experience in working as part of and representing a CS team.
  • Maintained food preparation zones and front of house - including product handling, sanitation and dishwashing.
  • Pleasantly and courteously interacted with customers requesting home deliveries.
  • Prepped food items in advance of and during peak hours, e.g. pizza bases.
  • Resupplied stock between service, e.g. beverages, napkins, etc.
  • Completed on-time deliveries via efficient navigation on tight schedules to satisfy customer needs.
  • Kept detailed records of sales, payments and completed or in-progress deliveries via portable EFTPOS readers and cash flow.
  • Updated dispatchers regularly to convey changes, such as route issues or delays potentially impacting delivery schedule.

Customer Service Representative

KFC Cessnock
06.2016 - 01.2020

See entry for KFC George Street Sydney above for job description.

Education

Bachelor of Arts - Psychology And Philosophy Majors

University of Sydney
Sydney, NSW
01-2027

Secondary Education (7-12) -

St Philip's Christian College Cessnock
Nulkaba, NSW
01-2019

Primary Education (2-6) -

Cessnock West Public School
Cessnock, NSW
01-2013

Primary Education (K-2) -

Bellbird Public School
Bellbird, NSW
01-2009

Skills

    Top 5 Strengths, According to the Gallup CliftonStrengths Assessment:

    1 Ideation - "People who are especially talented in the Ideation theme are fascinated by ideas They are able to nd connections between seemingly disparate phenomena"

    2 Intellection - "People who are especially talented in the Intellection theme are characterized by their intellectual activity They are introspective and appreciate intellectual discussions"

    3 Maximizer - "People who are especially talented in the Maximizer theme focus on strengths as a way to stimulate personal and group excellence They seek to transform something strong into something superb"

    4 Developer - "People who are especially talented in the Developer theme recognize and cultivate the potential in others They spot the signs of each small improvement and derive satisfaction from these improvements"

    5 Context - "People who are especially talented in the Context theme enjoy thinking about the past They understand the present by researching its history"

Timeline

Delivery Distributor

IVE Group Australia
01.2025 - Current

Customer Service Representative

KFC George Street
01.2020 - 03.2020

Customer Service Representative /Pizza Delivery Driver

Gourmet Pizza Cessnock
07.2019 - 10.2019

Customer Service Representative

KFC Cessnock
06.2016 - 01.2020

Bachelor of Arts - Psychology And Philosophy Majors

University of Sydney

Secondary Education (7-12) -

St Philip's Christian College Cessnock

Primary Education (2-6) -

Cessnock West Public School

Primary Education (K-2) -

Bellbird Public School
Mr. Brodie Preston