Mridul Sharma
Pannawonica,Western Australia
Summary
Seeking a challenging position benefiting from my detailed experience of past field service as well as Workshop Mechanic job roles. Started in Australia as Diesel Motor Technician 5 years ago and with 9 years of Overseas Experience.
A Diesel Motor Mobile Plant – Level III trade Mechanic with having worked on a wide variety of Diesel motor machines. I have EWP, Forklift, Dogging, working at heights tickets (willing to have more). Good Computer Skills with good level user of SAP/DBS/MS Office. Permanent Resident( Do not need any Visa Assistance).
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
14
14
years of professional experience
Work History
Maintainer MEM
Rio Tinto Iron Ore
08.2023 - Current
- Self-motivated, Good Comms running when doing break downs in the Pit..
- Worked well in a team setting, providing support and guidance.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
Plant Mechanic – HD Fitter – New Machine builds PDI
Komatsu Australia Limited
03.2023 - 08.2023
- Servicing/Repair/Maintenance
- Assembling the Machine as per the SWP’s
- Troubleshooting, reading schematics Hydraulic/electrical efficiently
- Participating in testing and adjusting
- Attending the PSI Meetings, Tool Store Meetings, Trainings and coaching the apprentices
- Working with Safety First Mind, Doing Take 5’s, JHA’s and all permits required for the task
- Reporting Hazards/ providing feedback as ongoing improvement process at all times
- Performing supervisor/LH’s additional assigned task or duties
Plant Mechanic – Dyno Operator - Large Engines
Westrac Pty Ltd- CAT
03.2022 - 03.2023
- Working in Dyno Mainly for Testing 3500’s and C175’s to the given spec and make repairs/adjustment as required
- Engines – Prep for Dyno/After Dyno Paint or Hooking up/ unhooking up Engines on Dyno
- Maintaining Dyno rooms/Testing Equipment itself in proper working order carrying out repairs as needed
- Performing Scheduled services/repairs
- Recording and maintaining all the logs/documentation related to the Testing Engines
- Actively interacting in PSI’s/Store meetings and maintaining a strong safety work Culture
- Doing always JHA’s /Take 5’s before the task commencement with a Safety-First Mindset
- Performs diagnostics, problem solving and fault finding using SISWEB, CAT ET and Schematics
- Also Building engines in Assembly as per the SWP’s in efficiently timely manner
- Effectively communicate with other team members and handovers between shifts to meet deadlines and work progress reports
- Priorities and complete unplanned maintenance tasks as required in a safe and efficient manner and any other duties as directed by the Supervisor/Leading Hand
Plant Mechanic – HD Fitter – Machine Rebuilds
Westrac Pty Ltd- CAT
10.2021 - 03.2023
- Servicing/Repair/Maintenance
- Working in workshops in need for engine/transmission/hyd
- Pumps overhauling etc
- Troubleshooting, reading schematics Hydraulic/electrical efficiently, Using CAT ET etc
- Mentoring Apprentices
- Making parts lists/ordering using SIS web, using DBS, SAP etc
- Diagnose all sorts of problems in Mechanical, Electrical, and Hydraulic independently and always ready for any challenging circumstances
- Ensuring Safety measures practices like doing take 5's, JHA's, Pre-Start Meetings and Tool Store Meetings
- Providing feedback actively
- Maintaining Clean and safe assigned bay and workshop
- Inspect and Maintain workshop as well as own tooling and equipment’s, doing prestart checks
- Remove and Install components with the correct and safe procedures
- Following laid down policies, rules and instructions by Leading Hands/Supervisors
Workshop Service Technician
Onsite Rental Group
04.2019 - 09.2021
- Servicing, Maintenance as per OEM schedules
- Repair & Maintenance ensuring zero harm on safety protocols and values with regards to machine operation and transportation
- Ensuring Safety measures practices like doing take 5’s, JHA etc
- Thus maintaining a safe work environment all time
- Keeping parts records and ensuring efficient consumption
- General yards duties including loading/unloading and washing equipment etc
Asst. Manager - After Sales
Ammann Apollo India Private Limited
12.2016 - 02.2019
- Responsible for all Service-related issues of machines for entire North India, handling all the customer complaints/Queries
- Handling a service team of Seven Engineers - Manpower deputation, attendance, taking reports, maintaining all records using Salesforce CRM
- Warranty Claims, follow ups with HO, maintaining MTTR and ART, documenting all service records
- Escalating service matters as per need for the earliest resolutions, HO follows for Manpower support, reporting to any higher officials as per requirement or the hierarchy
- Regular follow-ups with Engine dealers, vendors and HO for any development, changes or issues
- Visiting customer sites for hot issues/matters or any support, goodwill visits for customer relationships, providing telephonic service supports etc
- Developing service team, arranging training and HO manufacturing unit visits and engaging in field activities accordingly making useful as learning as well
- New product monitoring and feedback processing
Service Engineer
Jungheinrich Lift Trucks India Private Limited
03.2016 - 11.2016
- Servicing, Maintenance as per AMC contracts
- Repair/overhaul at customer sites
- Complete ownership of Pre defined Territory Customer Accounts for all service issues; payment and order follow ups, account receivable
- Used Jeti, Judit SH etc software’s for Electronic Troubleshooting and part identifications and generating part list
- Used hyd
- And electrical schematics, working with hands on iron for any required service job
- Installations and commissioning, providing training related to safety and operations and general check up/ Maintenance to the operators and customer site mechanics
Field Service Technician
Former Tractor's India Private limited (GainWell India now)
08.2010 - 03.2016
- Company Overview: Caterpillar Dealer in North India
- Commissioning of new/overhaul machines and components
- Servicing/Repair/Maintenance
- Working in workshops in need for engine/transmission/hyd
- Pumps overhauling etc
- Overhauled Transmission Engine top head at sites also
- Troubleshooting, reading schematics Hydraulic/electrical efficiently, Using CAT ET etc
- Training to the Customer, Mechanics, operators for proper maintenance and operation of the machine
- Documentary works like making service reports, FAR reports and all etc
- Making parts lists using SIS web, using DBS etc
- Good in using Microsoft office, Outlook, Internet, familiar in working in both windows and MAC OS
- Comprehend complete Excavators Hydraulic system
- Attend all sorts of problems in Mechanical, Electrical, and Hydraulic independently and always ready for any challenging circumstances
- Conducting health checkups, TA1/TA2, SOS oil sampling etc
- And generating parts order
- Caterpillar Dealer in North India
Education
Diesel Motor Mechanic (Mobile Plant) Level III -
VETASSESS – skill assessment- Trade Certification
01.2019
Three years Trade Diploma - mechanical Engineering
Govt. Pusa Polytechnic
01.2010
12th Standard - Science Stream( Combined)
Govt. Sarvodya Co-ed Vidayala
01.2007
10th Standard -
Aurbindo public School
01.2005
Skills
- Friendly, Positive and respectful attitude
- Team player and Collaborative with other stake holders
- Quick Learner on computer or on any tools
- Problem-Solving approach with critical thinking
- Attention to small details
- Computer - Office/Sap Skills
- Calm Under Pressure
- Active Listener
Languages
Hindi
English
Hobbies and Interests
- Playing Guitar
- Singing
- Travelling– solo bike rides
Personal Information
- Date of Birth: 06/22/89
- Nationality: Indian
- Driving License: C class - 7945253 WA Unstricted Full License
- Marital Status: Married
- Visa Status: PR Visa granted on 09/17/22
Timeline
Maintainer MEM
Rio Tinto Iron Ore
08.2023 - Current
Plant Mechanic – HD Fitter – New Machine builds PDI
Komatsu Australia Limited
03.2023 - 08.2023
Plant Mechanic – Dyno Operator - Large Engines
Westrac Pty Ltd- CAT
03.2022 - 03.2023
Plant Mechanic – HD Fitter – Machine Rebuilds
Westrac Pty Ltd- CAT
10.2021 - 03.2023
Workshop Service Technician
Onsite Rental Group
04.2019 - 09.2021
Asst. Manager - After Sales
Ammann Apollo India Private Limited
12.2016 - 02.2019
Service Engineer
Jungheinrich Lift Trucks India Private Limited
03.2016 - 11.2016
Field Service Technician
Former Tractor's India Private limited (GainWell India now)
08.2010 - 03.2016
Three years Trade Diploma - mechanical Engineering
Govt. Pusa Polytechnic
12th Standard - Science Stream( Combined)
Govt. Sarvodya Co-ed Vidayala
10th Standard -
Aurbindo public School
Diesel Motor Mechanic (Mobile Plant) Level III -
VETASSESS – skill assessment- Trade Certification
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