Summary
Work History
Education
Skills
Accomplishments
Timeline
AccountManager

Ms Peta Bickerton

Administration Clerk
Harkness,Vic

Summary

Polite and attentive Administration Clerk offering excellent customer service, organization and time management skills. Skilled in coordinating invoicing and billing activities.

Work History

Administration Clerk

Avondale Glass
East Keilor, Victoria
2004 - Current
  • Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
  • Provided general clerical support as required by department needs
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Provided administrative support to management team.
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
  • Conferred with customers by telephone or in person to provide information about products or services and take orders.
  • Collected deposits or payments and arranged for billing.
  • Maintained a clean and organized sales floor to ensure customer satisfaction.
  • Operated cash register to process cash, cheque or EFT payment transactions.
  • Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
  • Helped customers by answering questions and locating merchandise.
  • Payroll
  • Word / Excell / MYOB
  • Banking
  • Accounts Payable / Receivable
  • Cash Flows

Education

Deer Park High School
Victoria

Skills

  • Information Processing
  • Telephone reception
  • Proficient in Work / Excel & MYOB
  • File Organization
  • Customer Communication
  • Telephone Etiquette
  • Data Entry
  • Customer Support
  • Consultative Sales
  • Payment Processing
  • Account Management

Accomplishments

Equestrian

Photography

Gardening

Timeline

Administration Clerk

Avondale Glass
2004 - Current

Deer Park High School
Ms Peta BickertonAdministration Clerk