MST Sajaratul Muntahar Asha
Punchbowl,NSW
Summary
Friendly and reliable individual with strong communication skills and a customer-focused attitude, pursuing a degree in Information Technology. Recognized for responsibility, adaptability, and quick learning in dynamic environments. Enthusiastic about contributing to team-oriented settings through exceptional customer service, maintaining store cleanliness, and efficiently assisting with daily operations.
Overview
1
1
year of professional experience
Work History
Cookie Maker
Madhouse Baker
22, Bellfrog Street, Greenacre
04.2025 - Current
- Worked well in a team setting, providing support and guidance.
- Developed strong communication and organizational skills through working on group projects.
- Gained strong leadership skills by managing projects from start to finish.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Self-motivated, with a strong sense of personal responsibility.
- Passionate about learning and committed to continual improvement.
Front of House Server
Grameen Restaurant
Lakemba, NSW
01.2025 - Current
- Prepared and served traditional Bengali tea and coffee for dine-in and takeaway customers.
- Ensured cleanliness and organisation of the beverage station.
- Assisted in front-of-house tasks, including greeting customers and handling basic orders.
- Maintained a friendly and professional atmosphere in a busy dining environment.
Room attendant
W Hotel
Sydney, NSW
03.2025 - 04.2025
- Maintained high cleanliness standards in guest rooms and common areas to ensure a luxury hotel experience.
- Followed hotel procedures for room inspections, laundry services, and restocking amenities.
- Provided excellent customer service by responding promptly to guest requests and ensuring their comfort.
- Worked efficiently in a fast-paced environment while maintaining attention to detail.
- Collaborated with housekeeping and front desk teams to ensure smooth daily operations.
- Adhered to health and safety regulations to maintain a clean and hygienic environment.
Sales
Flash
Riverwood Plaza, NSW
12.2024 - 03.2025
- Providing excellent customer service is crucial. This involves assisting customers in finding the right clothing items, offering advice on styles and fits, and addressing any questions or concerns they may have.
- Processing sales transactions accurately and efficiently, handling cash, credit cards, and other payment methods. This also involves providing receipts and maintaining an organized cash register.
- Working as part of a team to achieve sales targets and maintain a positive working environment. This may involve collaborating with colleagues in various roles, such as stockroom staff, visual merchandisers, and managers.
Education
Bachelor of Information Technology - Information Technology
CQ University
12 th Grade - undefined
09.2023
Skills
- Customer Service Experience
- Good Communication
- Fast-paced environment working capability
- Ms word
Languages
Bengali
Native or Bilingual
Hindi
Limited Working
Urdu
Limited Working
Education
true
Timeline
Cookie Maker
Madhouse Baker
04.2025 - Current
Room attendant
W Hotel
03.2025 - 04.2025
Front of House Server
Grameen Restaurant
01.2025 - Current
Sales
Flash
12.2024 - 03.2025
Bachelor of Information Technology - Information Technology
CQ University