Summary
Overview
Work History
Education
Skills
Volunteering
Professional Development
Certification
Referees
Timeline
Generic

Melissa Sullivan

Broadbeach Waters

Summary

Enthusiastic and driven professional employed as both a youth support coordinator and relief teacher aide at Pimpama State Secondary College. Valuable experience in youth engagement, learning support, social and emotional wellbeing programs, and trauma informed practice. Highly developed interpersonal and communication skills with the ability to foster productive relationships with internal and external stakeholders. Seeking opportunities to be part of a professional team and to contribute to positive student outcomes closer to place of residence.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Relief Teacher Aide (Inclusive Practices)

Pimpama State Secondary College
2023.05 - Current
  • Provided one-on-one, group, and whole class learning support to students with single or dual diagnosis’ including cognitive, intellectual, and physical impairments.
  • Established trusting relationships with students through empathetic listening and genuine interest in their lives outside of school hours.
  • Responded to students requiring support with class behaviour, emotional regulation and de-escalation with empathy and respect.
  • Assisted implementation of instructional programs like cooking and supported teachers with sporting activities and excursions.
  • Supported teachers with preparation of learning recourses and behaviour management strategies.
  • Recorded accurate anecdotal notes, student contacts, incident reports and referrals on OneSchool.

Youth Support Coordinator

Pimpama State Secondary College
2022.05 - Current
  • Identified barriers to student engagement in learning and provided individualised support, case-management, and referrals for students at risk.
  • Provided in–class support to complex case students, including students in out of home care.
  • Facilitated social and emotional wellbeing programs such as 'the Radiance Program' to support students' development of resilience, assertiveness, and self - esteem.
  • Provided guidance to students navigating social and emotional challenges including friendship breakdowns, peer pressure, mental health concerns, career paths, social media, and cyber safety.
  • Led development of whole-school wellbeing events including Bullying No Way Day, Wear it Purple Day, R U OK? Day, and Queensland Mental Health Week program.
  • Organised catering, entertainment, smoking ceremonies, public speakers, health and wellness activities.
  • Developed and maintained relationships with community agencies including, Headspace, Act for Kids, KALWUN, Gold Coast Youth Hubs, Mission Australia, Ted Noff's Foundation, and Queensland Health.
  • Created written content for whole-of-school and staff emails, newsletter articles, social media posts, permission forms, promotional flyers, PowerPoint presentations, and timetables.
  • Liaised with students, teachers, parents, guidance officers, head of departments, deputy principals, deans, administrative officers, officers of welfare agencies and other government departments.
  • Adhered to mandatory reporting and referral protocols on OneSchool.
  • Developed successful grant proposals and won $1000 dollars to support Queensland Mental Health Week activities.

Awards:
Nominated by executive leadership team to attend northern collegiate principal's breakfast for recognition of positive contribution to school culture.

Education

Diploma of Counselling -

Australian College of Community Services And Care
Online, Brisbane, QLD
05.2025

Graduate Certificate - International And Community Development

Deakin University
Burwood, VIC
06.2021

Bachelor of Arts - International Relations And Sociology

Deakin University
Burwood, VIC
06.2019

Skills

  • Learning Support
  • Youth Engagement
  • Radiance Program
  • DRUMBEAT Facilitator
  • Communication
  • Stakeholder Engagement
  • Collaboration
  • Case-Management
  • Trauma Informed Practice
  • Mental Health
  • Word Processing, Microsoft Excel and Outlook

Volunteering

Northcliffe Surf Life Saving Club - Surf Life Saver & Nippers Water Safety Personnel 

Surfers Paradise QLD ~ 12/2021 - Present


Broadbeach Cats Junior Football Club -  Team Manager Under 10's

Broadbeach QLD ~ 4/2021 - Present 


Amnesty International Australia - My New Neighbour Campaign Ambassador

Melbourne Vic /Remote ~ 6/2020 - 12/2020


Asylum Seeker Recourse Centre - Breakthrough Conversations Workshop Facilitator 

Melbourne, Vic /Remote ~7/2020 - 2/2021


Southern Migrant and Refugee Centre - Youth Programs Assistant

Dandenong, VIC ~ 2/2019 - 12/2019



Professional Development

Supporting Adolescent Learners: Social & Emotional Wellbeing, Griffith University, March 2023

Supporting Students with Anxiety: Expanding your Toolkit, Delivered by Dr Kate Owen (Clinical Psychologist) March 2023

Youth Mental Health: Supporting Young People Using Trauma Informed Practice, Mental Health Foundation, April 2023

Mental Health First Aid: Conversations about Non-Suicidal Self-Injury, August 2022

Certification

Apply First Aid HLTAID011

Surf Lifesaving Queensland

Expires 12/2024


Provide Cardiopulmonary Resuscitation HLTAID001

Queensland Surf Life Saving

Expires 12/2024


Queensland Blue Card (Working with Children Clearance)

Expires 04/2024


Certificate II in Public Safety (Aquatic Rescue) PUA20119

Queensland Surf Life Saving


DRUMBEAT Facilitator Accreditation

Holyoakes 11/2023

Referees

James Smith

School Chaplain

Benowa State High School

M: 0437 022 888

E:james.smith@suchaplaincy.org.au 


Hollie Thompson

Senior Advisor Engagement in Learning

(Youth Support Coordinator Initiative)

Department of Education, Hope Island, QLD

M:0457 523 270

E: hollie.thompson@qed.qld.gov.au


Nicole Jones

Guidance Officer 

(Line Manager)

Pimpama State Secondary College 

M: 0401192075

E: nwhid2@eq.edu.au 












Timeline

Relief Teacher Aide (Inclusive Practices)

Pimpama State Secondary College
2023.05 - Current

Youth Support Coordinator

Pimpama State Secondary College
2022.05 - Current

Diploma of Counselling -

Australian College of Community Services And Care

Graduate Certificate - International And Community Development

Deakin University

Bachelor of Arts - International Relations And Sociology

Deakin University

Apply First Aid HLTAID011

Surf Lifesaving Queensland

Expires 12/2024


Provide Cardiopulmonary Resuscitation HLTAID001

Queensland Surf Life Saving

Expires 12/2024


Queensland Blue Card (Working with Children Clearance)

Expires 04/2024


Certificate II in Public Safety (Aquatic Rescue) PUA20119

Queensland Surf Life Saving


DRUMBEAT Facilitator Accreditation

Holyoakes 11/2023

Melissa Sullivan