Muatez Nissan
Melbourne,VIC
Summary
Dynamic professionalism with extensive experience in many aspects of work environment. Proven ability to manage operations effectively while ensuring safety and fostering a welcoming environment. Skilled in inventory management and emergency response, consistently delivering high-quality results and maintaining positive relationships with diverse clientele. I hold a strong personality ensuring effectives to all circumstances. Extremely reliable and trustworthy ensuring the satisfaction of clients, staff and management. I am fit for all positions and can adapt to any environment no matter with ease.
Overview
5
5
years of professional experience
Work History
Concierge
Adara Hotel
12.2023 - 02.2025
- Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.
- Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Maintained front desk's concierge book to provide visitors with access to relevant local information.
Security Officer
Prime Protection Services
10.2023 - 01.2025
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Assistant Store Manager
FoodWorks Supermarkets
04.2021 - 03.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Traffic Controller
ATC Traffic
05.2023 - 01.2024
- Communicated with team members using hand signals and radios.
- Partnered with crew members to use stop and slow paddles for multi-directional traffic control.
- Assembled signs and cones to direct traffic through construction sites.
- Routed traffic around construction sites for worker and driver safety.
Framing Carpenter
Eren Kantara
02.2020 - 11.2023
- Expedited construction process by skillfully utilizing power tools such as pneumatic nail guns, circular saws, and drills.
- Assured structural integrity of buildings through skilled installation of floor systems, walls, and roof trusses.
- Delivered high-quality craftsmanship by consistently following architectural blueprints and specifications.
- Successfully met deadlines through effective time management skills and prioritizing tasks according to project requirements.
Education
Intermediate Certificate - General Studies
Craigieburn Secondary College
Craigieburn, VIC10-2024
Skills
- Customer service
- Conflict resolution
- Time management
- Inventory management
- Safety procedures
- Team collaboration
- Effective communication
- Emergency response
- Report writing
- Staff management
- Asset protection
- First aid certified
- Reliability
Languages
English
Full Professional
Arabic
Full Professional
Timeline
Concierge
Adara Hotel
12.2023 - 02.2025
Security Officer
Prime Protection Services
10.2023 - 01.2025
Traffic Controller
ATC Traffic
05.2023 - 01.2024
Assistant Store Manager
FoodWorks Supermarkets
04.2021 - 03.2024
Framing Carpenter
Eren Kantara
02.2020 - 11.2023
Intermediate Certificate - General Studies
Craigieburn Secondary College
Similar Profiles
Richard AllardRichard Allard
Owner/Operator at Adara Lawn, Pool and LandscapingOwner/Operator at Adara Lawn, Pool and Landscaping
Misty FrenchMisty French
Community Manager at Adara CommunitiesCommunity Manager at Adara Communities
JUHO HONKONENJUHO HONKONEN
Machinery Operator at Adara PakkausMachinery Operator at Adara Pakkaus