Mubark Qamer
Summary
Diligent customer service professional successful at satisfying different types of customers with creative and knowledgeable solutions. Leads teams of customer service-focused professionals to improve customer ratings, reduce complaints and increase business.
Overview
14
14
years of professional experience
Work History
Mechanic Assistant
TRAINEEE
09.2022 - Current
- Communicated effectively with customers to gather information related to vehicles and verify registration and insurance information.
- Rotated and balanced tires for even wear.
- Communicated issues to supervisor and helped develop solutions.
- Read and followed technical documentation to complete accurate repairs.
- Maintained fleet vehicles in good working order by following preventive and corrective maintenance schedules according to OEM.
- Retained accurate records of purchases, titles and sales.
Catering Assistant and Security Work
Community Centre
01.2010 - Current
- Provided friendly, courteous service to create memorable moments for guests.
- Delivered catered food and supplies to facility for on-time set-up.
- Maintained flexible work schedule to meet event needs.
- Cleaned and organized kitchen stations to promote team efficiency.
- Created catering menu based upon client specifications, event type, dietary needs and budget.
Professional Taxi Driver
Self Employed
01.2021 - 01.2022
- Maximized passenger satisfaction by keeping vehicles in safe and clean operating condition.
- Arrived on time to customer appointments.
- Provided mobility to assistance to disabled passengers.
- Answered, scheduled and responded to reservation calls at specific times and locations.
- Booked rides using [Name] mobile service.
- Managed teams of drivers, shift schedules, and reservation calendars.
Education
Certificate 2 And 3 in Security
Security
Brisbane, QLD01.2013
Certificate 2 in Warehousing And Logistics
Strategix
Brisbane, QLD04.2011
Certificate 2 in Cleaning
Cleaning
Brisbane, QLD01.2010
Skills
- Maintenance Recordkeeping
- Service Records
- Safety Policies and Procedures
- Specification Reading
- New Employee Training
- Hardworking and Dedicated
- Recordkeeping
Timeline
Mechanic Assistant
TRAINEEE
09.2022 - Current
Professional Taxi Driver
Self Employed
01.2021 - 01.2022
Catering Assistant and Security Work
Community Centre
01.2010 - Current
Certificate 2 And 3 in Security
Security
Certificate 2 in Warehousing And Logistics
Strategix
Certificate 2 in Cleaning
Cleaning