MUCAHIT GULER
DARLINGHURST,NSW
Summary
Highly organized and detail-oriented administrative professional excels in office management and special projects. Resourceful and adaptive team leader with expertise in project management, financial tracking, customer relationship management and marketing. Results-oriented strategic planner with extensive knowledge.
Overview
10
10
years of professional experience
Work History
Administration Officer
St Vincent’s Hospital
Sydney, NSW
05.2023 - Current
- Overseeing patient registration and admission processes, ensuring accurate and complete information is collected.
- Managing electronic or paper-based medical records and ensuring they are up to date and accessible as needed.
- Coordinating the allocation and utilization of resources like equipment, supplies, and space within the emergency department.
- Monitoring and managing inventory to ensure supplies are adequately stocked and readily available.
- Managing billing processes and ensuring accurate coding of medical services for insurance and payment purposes.
- Collaborating with the finance department to handle billing discrepancies and resolve financial issues related to patient care.
- Facilitating communication between various departments and personnel within the hospital or healthcare facility.
- Ensuring compliance with relevant laws, regulations, and policies related to healthcare, privacy, and emergency services.
- Ensuring a high standard of customer service by addressing patient and family inquiries and concerns promptly and professionally.
- Monitoring patient satisfaction and feedback and implementing improvements to enhance the overall patient experience.
Acting ED Administration Manager
St Vincent's Hospital Sydney
Sydney, Nsw
12.2024 - 02.2025
- Managed administrative operations for a dynamic team, ensuring smooth workflows.
- Oversaw budget management, ensuring compliance with financial guidelines.
- Implemented office policies to improve communication and collaboration.
- Addressing conflicts or issues within the department and finding effective resolutions to maintain a positive work environment.
- Managed administrative processes to ensure smooth hospital operations.
- Oversaw patient admissions and discharge procedures for efficient workflow.
- Implemented policies to enhance compliance with hospital regulations.
- Trained new administrative staff on hospital procedures and systems.
- Collaborated with healthcare teams to streamline communication channels.
Research Assistant
GAZI UNIVERSITY
ANKARA, TURKIYE
11.2018 - 07.2019
- Preparing interview questions and summarizing results.
- Performing literature reviews.
- Conducting research and summarizing findings.
- Responding to emails relating to research.
- Attending project meetings.
- Updating website content.
- Preparing progress reports.
- Checking the work progress of undergraduate students involved in the project.
- Monitoring the project budget.
Sales Associate
COLE HAAN
MAINE, US
06.2018 - 10.2018
- Achieve/Exceed personal sales goals and performance metrics while working as a team member to contribute to the overall stores total revenue goals.
- Provide a world class shopping experience by connecting with your customers through meeting and anticipating their needs.
- Support the store management team in the achievement of all financial and operational objectives with regards to expense control and loss prevention standards.
- Maintain the appearance of the selling floor; restock and merchandise according to Cole Haan standards and company directives.
- Maintain visual merchandising standards consistent with company brand strategies.
- Partner with management team on the implementation of monthly visual directives.
- Complies with and adheres to all company policies and procedures
- Contribute to positive employee relations through effective communication, teamwork and partnership with co-worker and the management team.
History Teacher
ANKARA HIGH SCHOOL
ANKARA, TURKIYE
09.2016 - 12.2017
- Analyzing all prescribed texts and resources to develop quality lesson plans and curricula.
- Collaborating with fellow teachers and learning from their methods, teaching strategies, and classroom management techniques.
- Delivering engaging History lessons on different time periods, movements, and other historical events and figures.
- Grading exams, tests, quizzes, assignments, and presentations, and contacting parents and other faculty members to discuss concerns and schedule interventions.
- Sourcing guest speakers and organizing events and educational field trips.
- Keeping abreast of current events/movements and using these themes to keep historical content relevant.
- Ensuring all curriculum, and school, and state requirements are met.
- Providing extra support to struggling students and additional resources to those who display exceptional interest in History.
- Using digital technology to improve learning and keep accurate student records.
- Constantly expanding educational networks and participating in workshops, lectures, and other learning opportunities.
Teacher in Training
CANKAYA HIGH SCHOOL
ANKARA, TURKIYE
09.2015 - 06.2016
- Collaborated with teacher to plan and achieve instructional goals and objectives.
- Observed educators teaching various lessons, interacting with students and managing classrooms to gain insight and understanding of duties and responsibilities.
- Offered students personalized educational, behavioral and emotional support.
- Observed teachers in classrooms to improve skills and communication.
Education
Certificate IV - PROJECT AND MANAGEMENT
GREENWICH COLLEGE
SYDNEY2022
Certificate III - BUSSINES
GREENWICH COLLEGE
Sydney, NSW2021
Master of Arts - HISTORY
GAZI UNIVERSITY
TURKIYE2019
BACHELOR OF HISTORY - HISTORY
GAZI UNIVERSITY
TURKIYE2017
Skills
- Recordkeeping
- Research Paper Writing
- Attention to Detail
- Empirical Research
- Designing Experiments
- Analyzing and Synthesizing Data
- Quantitative and Qualitative Analysis
- Database Research
- Conducting Surveys
- Public Speaking
- Schedule Maintenance
- File Management
- Training and Development
- Multiple Priorities Management
- Stakeholder Relations
- Conflict Resolution
- Reliable & Trustworthy
- Good Work Ethic
- Supervision & Leadership
- Computer Skills
- Active Listening
- Friendly, Positive Attitude
- Microsoft Office
- Critical Thinking
- Client Inquiry and Response
Languages
English
Native/ Bilingual
Turkish
Native/ Bilingual
Kurdish
Native/ Bilingual
Persian
Professional
References
- MUHAMMAD OMAIR ANSAIR
CURRENT POSITION: ADMINISTRATION MANAGER AT ST VINCENT'S HOSPITAL EMERGENCY DEPARTMENT
PHONE NUMBER: 0481 095 688
- SEMIH AKTAS
CURRENT POSITION: ADMINISTRATION OFFICER AT ST VINCENT'S HOSPITAL EMERGENCY DEPARTMENT
PHONE NUMBER: 0430 304 921
Timeline
Acting ED Administration Manager
St Vincent's Hospital Sydney
12.2024 - 02.2025
Administration Officer
St Vincent’s Hospital
05.2023 - Current
Research Assistant
GAZI UNIVERSITY
11.2018 - 07.2019
Sales Associate
COLE HAAN
06.2018 - 10.2018
History Teacher
ANKARA HIGH SCHOOL
09.2016 - 12.2017
Teacher in Training
CANKAYA HIGH SCHOOL
09.2015 - 06.2016
Certificate IV - PROJECT AND MANAGEMENT
GREENWICH COLLEGE
Certificate III - BUSSINES
GREENWICH COLLEGE
Master of Arts - HISTORY
GAZI UNIVERSITY
BACHELOR OF HISTORY - HISTORY
GAZI UNIVERSITY
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