Summary
Overview
Work History
Education
Skills
Other Positions
Personal Information
References
Certification
Timeline
Generic

MUCHIRAHONDO INNOCENT

Rockhampton

Summary

Skilled Business Development leader offering 15 years of experience in leading operations and enhancing revenue. Bringing expertise in client acquisition and contract negotiation, along with excellent interpersonal communication, relationship-building and team leadership abilities. Results-driven and proactive with demonstrated record of accomplishment in meeting and exceeding sales and revenue objectives.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Regional Business Development Manager

Axiom College
07.2023 - 03.2024
  • Built customer acquisition strategy, generating monthly growth of more than 100%.
  • Provided sales support for new and inactive customers, increasing sales volume 100%.
  • Enhanced brand visibility through targeted promotional campaigns, trade shows, and industry events.
  • Implemented innovative sales tactics to penetrate untapped markets, resulting in significant revenue growth.
  • Negotiated and closed long-term agreements with new clients in assigned territory.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.


Business Development Manager

IAM Consulting Group
05.2022 - 06.2023
  • Increased client base by identifying new business opportunities and cultivating strong relationships with key decision makers.
  • Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
  • Generated new business with marketing initiatives and strategic plans.
  • Managed a diverse portfolio of accounts, consistently exceeding revenue targets through upselling strategies and exceptional customer service.
  • Optimized sales funnels by leveraging data-driven insights to refine targeting strategies and maximize conversion rates.
  • Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.

Youth Worker

Child Care and Protection
02.2022 - 04.2022
  • Key duties involved, Providing therapeutic care and support to individuals in residential care and impacting on their lives
  • Assisting in household chores, transport to school and shopping
  • Management of medication and medical appointments
  • Facilitating social inclusion, activities and community access
  • Meeting personal goals and development of independent living skills
  • Implementation of behavior management strategies.

Aged Care Chaplain

Carinity Rockhampton
03.2021 - 09.2021
  • Chaplain to two Aged Care facilities with about 80 residents
  • Key duties involved pastoral care, counselling, and organisation of activities
  • Networking and community involvement with other pastors
  • Provision of spiritual, physical, social and emotional needs for the residents and staff
  • Further as Chaplain assisted residents to have a purposeful life, conducted devotions, worship services and ensured residents have a holistic life and balance.

School Chaplain

Scripture Union Queensland, Australia
07.2020 - 02.2021
  • Chaplain to three local primary schools with authority over 400 students
  • Provided spiritual, emotional, social, physical, and academic support to learners, staff, and their parents
  • Organized successful school camps and community programs
  • Diverse role involving multiple stakeholders within and outside the school environment.

Corporate General Manager

Newborn Group Polokwane, South Africa
11.2016 - 02.2020
  • Enhanced company reputation by developing strong relationships with clients, vendors, and industry partners to facilitate mutually beneficial collaborations.
  • Boosted revenue growth by establishing new business opportunities, analyzing market trends, and executing targeted sales strategies.
  • Reduced operational costs by identifying areas for improvement, implementing cost-saving measures, and optimizing resource utilization.
  • Maximized on customer service, satisfaction, and retention by implementing a Know Your Customer (KYC) Program.
  • Maximized profitability by optimizing pricing models based on thorough market research and competitive analysis.
  • Increased market share by more than sixty percent due to a coordinated sales and marketing campaign on Facebook Marketplace and other social media platforms targeting technology gadget users.

Operations Director

Tecino Architecture and Civils, South Africa
10.2011 - 09.2016


  • Led cross-functional teams to successfully execute complex projects on time and within budget constraints.
  • Chaired Board meetings, set agendas and made management decisions culminating in an informed Director and staff team with factual organizational reports and performance management tools accessed from a centralized Management Information System (MIS)
  • Conducted performance evaluations and provided constructive feedback to team members, promoting professional growth and development.
  • Initiated change management strategies that effectively addressed employee concerns while driving forward organizational transformation efforts.
  • Cultivated a high-performance work environment by setting clear expectations and fostering open communication among employees.
  • Reviewed financial and operational reports on regular basis to make effective decisions.
  • Developed strategic plans for business growth, enabling the company to expand its market share and increase revenue.

Education

Certificate IV Youth Work -

Scripture Union Queensland

Bachelor of Business Studies Honors -

University of Zimbabwe
1996

Introduction to the social service sector for frontline workers -

Queensland Council of Social Service: Community Door E-Training

Introduction to the social service sector for managers and organizations -

Queensland Council of Social Service: Community Door E-Training

Cultural Integrity -

Queensland Council of Social Service: Community Door E-Training

Worker Orientation Module: Quality, Safety, National Disability Insurance Scheme -

National Disability Insurance Scheme

Introduction to Social Work -

The Open University UK

Becoming a critical social work practitioner -

The Open University UK

Applying social work skills in practice -

The Open University UK

Supporting and developing resilience in social work -

The Open University UK

Ageing and disability: Transitions into residential care -

The Open University UK

Care relationships -

The Open University UK

Life Coach Practitioner -

Academy of Modern Applied Psychology

Pastoral Ministry -

AXX Global Australia

Keep children and vulnerable people safe -

Child Safe Australia

Certified Project Professional -

Project Management Institute Australia

Graduate Certificate Human Services -

Griffith University Australia

Skills

  • Sales Presentations
  • Key Account Management
  • Brand Awareness
  • Territory Management
  • Industry Networking
  • Proposal Development
  • Financial Acumen
  • Customer Service
  • Team Collaboration
  • Business development and planning
  • Sales and Marketing
  • Market Penetration

Other Positions

  • Marketing Manager, Newborn Group South Africa, 02/2009, 09/2011
  • Business Development Manager, JM Capital South Africa, 04/2008, 01/2009
  • Sales Representative, Daymon Worldwide South Africa, 12/2007, 03/2008
  • Branch Manager, Spar Zimbabwe, 02/2007, 08/2007
  • Marketing Manager, Comp Stat Technology Zimbabwe, 2003, 2006
  • Key Accounts Manager, Art Corporation Zimbabwe, 2001, 2003
  • Marketing Officer, Art Corporation Zimbabwe, 1998, 2001

Personal Information

Date of Birth: 04/30/73

References

  • Alex Smith, Axiom College,0409 772 010
  • Joseph Lionheart, Carinity Rockhampton, 0417 253 821
  • Colin Bentley, Scripture Union Queensland, 0428 402 918
  • Ross Taylor, Pastor Townsville Worship Centre, 0418 156 023
  • Mr. X. Lubuzo, Tecino (Pty) Ltd South Africa, +2773 653 6013, +2711 262 3229

Certification

  • Certified Professional Business Advisor, Institute of Advisors Australia.

Timeline

Regional Business Development Manager

Axiom College
07.2023 - 03.2024

Business Development Manager

IAM Consulting Group
05.2022 - 06.2023

Youth Worker

Child Care and Protection
02.2022 - 04.2022

Aged Care Chaplain

Carinity Rockhampton
03.2021 - 09.2021

School Chaplain

Scripture Union Queensland, Australia
07.2020 - 02.2021

Corporate General Manager

Newborn Group Polokwane, South Africa
11.2016 - 02.2020

Operations Director

Tecino Architecture and Civils, South Africa
10.2011 - 09.2016

Certificate IV Youth Work -

Scripture Union Queensland

Bachelor of Business Studies Honors -

University of Zimbabwe

Introduction to the social service sector for frontline workers -

Queensland Council of Social Service: Community Door E-Training

Introduction to the social service sector for managers and organizations -

Queensland Council of Social Service: Community Door E-Training

Cultural Integrity -

Queensland Council of Social Service: Community Door E-Training

Worker Orientation Module: Quality, Safety, National Disability Insurance Scheme -

National Disability Insurance Scheme

Introduction to Social Work -

The Open University UK

Becoming a critical social work practitioner -

The Open University UK

Applying social work skills in practice -

The Open University UK

Supporting and developing resilience in social work -

The Open University UK

Ageing and disability: Transitions into residential care -

The Open University UK

Care relationships -

The Open University UK

Life Coach Practitioner -

Academy of Modern Applied Psychology

Pastoral Ministry -

AXX Global Australia

Keep children and vulnerable people safe -

Child Safe Australia

Certified Project Professional -

Project Management Institute Australia

Graduate Certificate Human Services -

Griffith University Australia

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