Summary
Overview
Work History
Education
Skills
References
Hobbies and Interests
Ndis Work Screening Id
Residency
Languages
Accomplishments
Certification
Timeline
Generic

Laila Hussain Ali

Cranbourne East,VIC

Summary

Dynamic professional with extensive experience in cleaning and customer service at Wally Cleaning PTY. Proven ability to uphold high cleanliness standards while building strong client relationships. Expertise in effective communication and waste management, contributing to a safe and welcoming environment. Dedicated to achieving excellence and driving continuous improvement.

Overview

13
13
years of professional experience
1
1
Certification

Work History

CLEANER, Part Time

Wally Cleaning PTY
Dandenong
01.2013 - Current
  • Cleaning of offices & furniture by hoovering, dusting and polishing
  • Taking away clothes and cloth material for dry cleaning.
  • Training new employees in cleaning procedures.
  • Ensuring the hallway, stairs and windows are cleaned to a high standard.
  • Responsible for mopping, sweeping, brushing & vacuuming.
  • Washing dishes in the kitchen and replenishing kitchen supplies.
  • Making sure windows and doors are securely closed.
  • The emptying of all waste bins and removing waste to designated areas.
  • Attend monthly team meetings with managers to give feedback
  • Cleaning offices, reception area and also washrooms and lavatories.
  • Cleaning and dusting of all interior surfaces, fixtures and fittings.
  • Maintaining a safe and secure working environment.
  • Mopping & disinfecting all WC floor surfaces and replenishing bathroom supplies.

Hairdresser

HairEdge Salon
Cranbourne, Victoria
01.2019 - 12.2024
  • Provided personalized hair consultations to determine client preferences and needs.
  • Performed a variety of hair cutting techniques for diverse styles and lengths.
  • Managed salon equipment and tools to ensure cleanliness and functionality.

Work Placement

Waverley Valley Care Community
Glen Waverley, Victoria
08.2024 - 08.2024
  • Supported team in daily operations and administrative tasks.
  • Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
  • Learnt how to assist elderly clients with daily activities, provide companionship, and support their overall well-being in a community care setting.

Education

Certificate III - Individual Support (Ageing and Disability)

01.2024

HLTAID009 - ABLE TO PROVIDE CARDIOPULMONARY RESUSCITATION -

01.2024

HLTAID010 - ABLE TO PROVIDE BASIC EMERGENCY LIFE SUPPORT -

01.2024

HLTAID011 - ABLE TO PROVIDE FIRST AID -

01.2024

MANUAL HANDLING TRAINING -

01.2024

Eyelash Extension course -

Lash u Lash Company
01.2014

Diploma - Beauty therapy

Tafe Dandenong
01-2014

Certificate III - Beautician

Tafe Dandenong
01-2014

Bachelor of Arts -

Government Girls University
Pakistan
01.2006

Skills

  • Self-sufficient
  • Confident
  • Positive
  • Optimistic
  • Beautician therapist skills
  • Customer service skills
  • Cleaning techniques
  • Waste management
  • Adaptability
  • Equipment maintenance
  • Customer relationship management
  • Quality control
  • Schedule flexibility
  • Effective communication
  • Housekeeping

References

Reference will be provided upon request.

Hobbies and Interests

  • Traveling
  • Sports
  • Gym

Ndis Work Screening Id

12126880

Residency

Australian Permanent Resident

Languages

Urdu
Native/ Bilingual
Hindi
Native/ Bilingual
Persian
Native/ Bilingual
English
Full Professional
Punjabi
Professional

Accomplishments

  • Promoted to manager at multiple beauty and hairdressing establishments in recognition of strong leadership, client service excellence, and team coordination skills.

Certification

  • Full drivers licence

Timeline

Work Placement

Waverley Valley Care Community
08.2024 - 08.2024

Hairdresser

HairEdge Salon
01.2019 - 12.2024

CLEANER, Part Time

Wally Cleaning PTY
01.2013 - Current

Certificate III - Individual Support (Ageing and Disability)

HLTAID009 - ABLE TO PROVIDE CARDIOPULMONARY RESUSCITATION -

HLTAID010 - ABLE TO PROVIDE BASIC EMERGENCY LIFE SUPPORT -

HLTAID011 - ABLE TO PROVIDE FIRST AID -

MANUAL HANDLING TRAINING -

Eyelash Extension course -

Lash u Lash Company

Diploma - Beauty therapy

Tafe Dandenong

Certificate III - Beautician

Tafe Dandenong

Bachelor of Arts -

Government Girls University
Laila Hussain Ali