Mudaseer Syed
Hyderabad,T.S
Summary
Dynamic Customer Support Executive with Q Conneqt Business Solutions, adept at resolving complex issues and enhancing team collaboration. Proven expertise in software troubleshooting and delivering exceptional customer service, significantly reducing wait times and improving satisfaction. Committed to optimizing IT operations and driving effective support strategies.
Overview
1
1
year of professional experience
Work History
Customer Support Executive
Q Conneqt Business Solutions
Hyderabad, T.S
11.2024 - Current
- Resolved customer issues efficiently and courteously across multiple channels.
- Managed high-volume inquiries while maintaining professionalism and empathy.
- Collaborated with team members to enhance support strategies and minimize customer wait times.
- Supported daily IT operations by troubleshooting hardware and software issues.
Education
Bachelor of Science - IT
Shadan College of Engineering & Technology
Hyderabad, India05-2025
Some College (No Degree) -
St. Joseph's Junior College
Hyderabad India05-2021
High School Diploma -
St. Georges Grammar School
Hyderabad India03-2019
Skills
- Customer service
- Team collaboration
- Software troubleshooting
- IT operations
- Estimating
- Data entry
Languages
English, Hindi, Urdu
Hobbies and Interests
Playing cricket, Video gaming, Modifying bikes and cars, Traveling and exploring new cultures, Food lover and street food enthusiast
Disclaimer
I declare that above given information are true and correct to the best of my knowledge and belief Date: Place: Hyderabad. (SYED MUDASEER)
STRENGTHS:
- > Good Communication skills
- > Quick Learner
- > Self Motivated
- > Hard Working
PERSONAL PROFILE:
- NAME : SYED MUDASEER
- Father's Name : SYED MUQTAR
- Date of Birth : 2002-08-31
- Religion : Muslim
- Martial Status : unmarried
- Gender : Male
- Languages Known : English,Hindi & Urdu.
- Nationality : Indian
- Address : Paramount Colony,Gate NO.3, Tolichowki,Hyderabad-500008,T.S
Timeline
Customer Support Executive
Q Conneqt Business Solutions
11.2024 - Current
Bachelor of Science - IT
Shadan College of Engineering & Technology
Some College (No Degree) -
St. Joseph's Junior College
High School Diploma -
St. Georges Grammar School
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