Summary
Overview
Work History
Education
Skills
References
Websites
Clearances
Languages
Certification
References
Timeline
Generic
Mufeez Max

Mufeez Max

Adelaide,Australia

Summary

Adaptable professional with extensive experience in disability services, education, and community engagement. Achievements include the successful delivery of person-centered support as an NDIS Service and Support Coordinator, as well as leadership in community participation programs. Strong leadership capabilities foster inclusive, high-performing teams while maintaining a focus on client empowerment. Effective communicator skilled in relationship-building and problem-solving across diverse sectors, committed to service excellence and continuous improvement.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Service Coordinator

Aspiring futures
Adelaide, SA
12.2021 - Current
  • Provides effective leadership to develop team capability, achieving positive feedback and organizational targets.
  • Guides teams in meeting HR, WHS, and compliance standards; ensures accurate and timely reporting.
  • Uses surveys and feedback tools to monitor service standards and drive improvements.
  • Manages complaints per policy, escalating when necessary; maintains clear participant communication.
  • Meets WHS, risk management, and compliance goals through proactive procedures and staff engagement.
  • Facilitates staff reporting of hazards and feedback; maintains accurate training and compliance records.
  • Represents the organization professionally in line with relationship and development goals.
  • Engages in ongoing training, self-assessment, and goal-setting to support professional growth.
  • Encourages staff feedback on workplace processes and fosters a culture of continuous improvement.
  • Implements regular training to ensure team uses current technologies and procedures.
  • Leverages quality systems to monitor performance and lead service improvements.
  • Makes informed decisions within team scope and responsibilities.
  • Ensures personal actions do not impact others' safety; follows health and safety procedures.
  • Adheres to organizational policies, procedures, and standards relevant to the role.

Team Leader for Recreational Community Activities

Claro Aged And Disability Support Services
Adelaide, SA
10.2020 - 12.2021
  • Lead and Supervise Teams: Manage and support staff and volunteers in delivering inclusive, safe, and engaging community recreational programs.
  • Program Coordination: Plan, schedule, and oversee the delivery of recreational activities, ensuring alignment with community needs and organizational goals.
  • Participant Engagement: Foster a welcoming environment that encourages participation, feedback, and ongoing community involvement.
  • Health and Safety Compliance: Ensure activities comply with health, safety, and risk management procedures; conduct safety checks and incident reporting as required.
  • Staff Development: Provide mentoring, training, and performance feedback to team members; promote a culture of continuous improvement and professional growth.
  • Stakeholder Communication: Maintain effective communication with participants, families, community partners, and internal stakeholders.
  • Resource Management: Monitor use of facilities, equipment, and materials; ensure resources are available and maintained for effective program delivery.
  • Administrative Duties: Maintain accurate records, reports, and documentation related to programs, attendance, incidents, and feedback.
  • Community Representation: Represent the organization at community events, meetings, and forums to promote programs and strengthen partnerships.
  • Quality and Compliance: Support the implementation of quality improvement initiatives, and ensure adherence to organizational policies and procedures.

Administration and Education Counselor

Apt training college
Adelaide
03.2021 - 10.2021
  • Supported career services by counseling students on career options and guiding job search skills development.
  • Worked as part of an administrative Services team to ensure a high standard of customer service is provided to internal and external customers at all times.
  • Met with students in-person and spoke over telephone to help students construct class schedules.
  • Conducted academic advisement services for students on reoccurring basis to maintain educational progression.
  • Maintained 25% student retention rate by providing world-class service to over 300 students by linking education to careers.
  • Maintained student database and electronic records for each student contact.
  • Answered student inquiries and resolved problems related to curriculum and course prerequisites.
  • Conducted seminars, workshops, and educational presentations for enrichment opportunities for students.
  • Organized, detailed and excellent track record of working well under pressure to meet deadlines.
  • Assisted students in selecting courses to align with interests and abilities.

Community support worker

Hessel Group
Adelaide
10.2020 - 03.2021
  • Drove clients safely to social activities and appointments.
  • Maintained safety with tidy, clean and hazard-free home environments.
  • Kept accurate records for client files and handled related paperwork.
  • Collaborated with parents on home care and support for children with disabilities.
  • Entertained and conversed to keep patients mentally alert.
  • Worked with children and parents to closely monitor and record social, behavioral and academic growth.
  • Adhered to company requirements for patient interactions and care standards.
  • Checked medication schedules and patient needs to enforce medication administration standards team-wide.
  • Kept detailed daily logs with care actions, patient behaviors and incidents.
  • Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
  • Conferred with supervisor to discuss patient condition and medical care.
  • Provided high level of physical support by lifting, adjusting and moving clients.
  • Provided assistance in daily living activities.

Sales person

Harvey Norman
Adelaide
07.2017 - 08.2019
  • Received and checked incoming goods for damage and discrepancies with paperwork.
  • Operated equipment such as hand trucks, pallet jacks and forklifts on daily basis.
  • Updated computer tracking software using scanners and manual entry methods.
  • Restocked shelves and helped customers locate desired items.
  • Picked stock according to order sheets and prepared for transport.
  • Rotated merchandise and displays to feature new products and promotions.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
  • Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
  • Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.

Education

Certificate 3 in Individual support - Ageing and Disability care

Apt Training College
Adelaide
09.2020

Master of Public Health -

University of Western Sydney
Sydney
08.2017

Bachelor of Dental surgery -

Meghan Institute of Dental Sciences
India
07.2014

Skills

  • Client-Centered Support
  • Case Management & Coordination
  • Leadership and team supervision
  • Effective Communication
  • Problem Solving & Conflict Resolution
  • Relationship Building
  • Cultural Competency
  • Goal Setting & Progress Monitoring
  • Administrative & Digital Skills
  • Sales & Customer Service
  • Program coordination
  • Health and safety
  • Regulatory compliance

References

  • Bless, Aspiring Futures, bless@aspiringfuturessa.com.au, 0497864128
  • Natalie Hardier, Claro Aged and Disability Services, nhardie@ahcs.org.au, 0431037891
  • Knish, APT Training College, krish@apttrainingcollege.com.au, 0411439235

Clearances

  • First aid certificate
  • Police clearance check
  • Flu vaccination
  • COVID 19- immunization evidence
  • DHS Screening- disability service employment
  • Working with children check
  • Aged care sector employment
  • Vulnerable people employment
  • Medication administration
  • Manual handling training
  • Wheelchair training
  • SA Health COVID-19 training
  • MOOC dementia training certificate
  • Hand hygiene certificate
  • NDIS certificate
  • Unrestricted drivers license with clean driving history

Languages

English
Professional
Hindi
Professional
Telugu
Professional

Certification

  • Mental health first aid
  • Safety intervention training
  • Epilepsy and Midazolam
  • Dementia.

References

References available upon request.

Timeline

Service Coordinator

Aspiring futures
12.2021 - Current

Administration and Education Counselor

Apt training college
03.2021 - 10.2021

Team Leader for Recreational Community Activities

Claro Aged And Disability Support Services
10.2020 - 12.2021

Community support worker

Hessel Group
10.2020 - 03.2021

Sales person

Harvey Norman
07.2017 - 08.2019

Certificate 3 in Individual support - Ageing and Disability care

Apt Training College

Master of Public Health -

University of Western Sydney

Bachelor of Dental surgery -

Meghan Institute of Dental Sciences

Similar Profiles

CREATE PROFILE
Mufeez Max