Mughilan Velu Rajappa
Melbourne,VIC
Summary
Well-spoken and self-assured individual who thrives in settings requiring cultural sensitivity and awareness across a wide range of cultures. Dedicated customer service agent with a strong background in logistics, support, and customer care. competent in managing client requests, addressing concerns from consumers, coming up with solutions, and giving customers product analyses. Focus on establishing and maintaining fluid connections and communication to enhance client satisfaction.
Overview
3
3
years of professional experience
Work History
Customer Sales Representative, Cashier
Vasantha Vihar Restaurant
TIRUCHIRAPPALLI, Tamil Nadu
10.2022 - 12.2023
- Matched customers with products based on their needs
- Trained other sales representatives
- Managed Swiggy, Zomato and Online orders
- Delivered food to the customer's location.
- Processed all sales transactions accurately and in a timely fashion.
- I cleaned tables, washed cooking Vessel and utensils, and mopped the floor
- Worked as a team to improve sales.
Consumer Services Assistant and Cleaner
Derby Showroom
Tiruchirappalli
06.2021 - 07.2022
- Provided customers with quotes, answered queries, and relayed necessary information interdepartmentally
- Maintained and improved speed, accuracy, and quality results by adhering to standards and guidelines
- Built and maintained strong customer rapport
- Proficient in multi-tasking within several computer applications and databases
- Showed care to each customer by showing patience, attentiveness, willingness to help while being professional and showing respect
- Mopped, cleaned, buffed, and waxed floors
- Cleaned corridors, stairs, stairwells, walls, and partitions.
Education
Master of Engineering (Aerospace) -
RMIT University
Melbourne06.2026
Bachelor of Technology (Aerospace Engineering) -
SASTRA University
Tanjore, India06.2024
Skills
- Leadership
- Conflict Resolution
- Self-Motivation
- Adaptability
- Decision making
- Teamwork
Personal Information
- Date of Birth: 04/14/03
- Nationality: Indian
- Driving License: Full
References
- Mr. Anandan, Pepperoni Pizza Shop, anandangb18@gmail.com, +61 424 872 657
Software Skills
· Microsoft Word
· Microsoft Excel
· Microsoft PowerPoint
· Microsoft Outlook
· Firefox
Hobbies and Interests
- Badminton
- Chess
- Coin Collecting
- Books
Languages
English
Full Professional
Tamil
Native/ Bilingual
Timeline
Customer Sales Representative, Cashier
Vasantha Vihar Restaurant
10.2022 - 12.2023
Consumer Services Assistant and Cleaner
Derby Showroom
06.2021 - 07.2022
Master of Engineering (Aerospace) -
RMIT University
Bachelor of Technology (Aerospace Engineering) -
SASTRA University
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