Summary
Overview
Work History
Education
Skills
Personal Information
References
Software Skills
Hobbies and Interests
Languages
Timeline
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Mughilan Velu Rajappa

Melbourne,VIC

Summary

Well-spoken and self-assured individual who thrives in settings requiring cultural sensitivity and awareness across a wide range of cultures. Dedicated customer service agent with a strong background in logistics, support, and customer care. competent in managing client requests, addressing concerns from consumers, coming up with solutions, and giving customers product analyses. Focus on establishing and maintaining fluid connections and communication to enhance client satisfaction.

Overview

3
3
years of professional experience

Work History

Customer Sales Representative, Cashier

Vasantha Vihar Restaurant
TIRUCHIRAPPALLI, Tamil Nadu
10.2022 - 12.2023
  • Matched customers with products based on their needs
  • Trained other sales representatives
  • Managed Swiggy, Zomato and Online orders
  • Delivered food to the customer's location.
  • Processed all sales transactions accurately and in a timely fashion.
  • I cleaned tables, washed cooking Vessel and utensils, and mopped the floor
  • Worked as a team to improve sales.

Consumer Services Assistant and Cleaner

Derby Showroom
Tiruchirappalli
06.2021 - 07.2022
  • Provided customers with quotes, answered queries, and relayed necessary information interdepartmentally
  • Maintained and improved speed, accuracy, and quality results by adhering to standards and guidelines
  • Built and maintained strong customer rapport
  • Proficient in multi-tasking within several computer applications and databases
  • Showed care to each customer by showing patience, attentiveness, willingness to help while being professional and showing respect
  • Mopped, cleaned, buffed, and waxed floors
  • Cleaned corridors, stairs, stairwells, walls, and partitions.

Education

Master of Engineering (Aerospace) -

RMIT University
Melbourne
06.2026

Bachelor of Technology (Aerospace Engineering) -

SASTRA University
Tanjore, India
06.2024

Skills

  • Leadership
  • Conflict Resolution
  • Self-Motivation
  • Adaptability
  • Decision making
  • Teamwork

Personal Information

  • Date of Birth: 04/14/03
  • Nationality: Indian
  • Driving License: Full

References

  • Mr. Anandan, Pepperoni Pizza Shop, anandangb18@gmail.com, +61 424 872 657

Software Skills

· Microsoft Word 

· Microsoft Excel

 · Microsoft PowerPoint 

· Microsoft Outlook

 · Firefox

Hobbies and Interests

  • Badminton
  • Chess
  • Coin Collecting
  • Books

Languages

English
Full Professional
Tamil
Native/ Bilingual

Timeline

Customer Sales Representative, Cashier

Vasantha Vihar Restaurant
10.2022 - 12.2023

Consumer Services Assistant and Cleaner

Derby Showroom
06.2021 - 07.2022

Master of Engineering (Aerospace) -

RMIT University

Bachelor of Technology (Aerospace Engineering) -

SASTRA University
Mughilan Velu Rajappa