Muhammad Ahsan
43 Birmingham Garden ,NSW
Summary
Dynamic and results-driven professional with a strong background in customer service at Bp Wallsend and nursing placements. Proven ability in effective communication and critical thinking, enhancing patient care and service delivery. Skilled in developing tailored care plans and resolving inquiries efficiently, ensuring high standards of service and patient safety.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Bp Wallsend
01.2024 - Current
- Maintained knowledge of product offerings to provide informed recommendations to customers.
- Collaborated with team members to enhance service delivery and improve response times.
- Resolved customer inquiries efficiently through effective communication and problem-solving skills.
Student Nurse Placements 320 Hours
John Hunter Children's Hospital G2 and J3 Surgery Wards
05.2025 - 10.2025
- Assisted in pre-operative and post-operative care, ensuring patient comfort and safety.
- Monitored vital signs and reported significant changes to the nursing team promptly.
- Administered medications under supervision, adhering to safety protocols and procedures.
- Collaborated with multidisciplinary teams to create comprehensive care plans for pediatric patients.
Student Nurse Placements 80 Hours
Wallsend Manor Aged Care
11.2024 - 12.2024
- Conducted routine assessments, documenting vital signs and changes in patient conditions accurately.
- Participated in hands-on clinical training under the supervision of experienced nursing professionals to refine practical skills.
- Applied critical thinking skills to identify changes in patient conditions, initiating timely interventions as needed.
- Assisted in developing care plans tailored to individual patient needs and preferences.
Education
Bachelor of Nursing Year 2 Completed
University of Newcastle
Newcastle, New South Wales, NSW09-2026
Skills
- Customer service excellence
- Effective communication
- Problem resolution
- Team collaboration
- Time management
- Multitasking capability
- Care plan development
- Critical thinking
Timeline
Student Nurse Placements 320 Hours
John Hunter Children's Hospital G2 and J3 Surgery Wards
05.2025 - 10.2025
Student Nurse Placements 80 Hours
Wallsend Manor Aged Care
11.2024 - 12.2024
Customer Service Representative
Bp Wallsend
01.2024 - Current
Bachelor of Nursing Year 2 Completed
University of Newcastle