MUHAMMAD ALAMIN

Key Responsibilities:

• SUPERVISE WORK AT ALL LEVEL.
• SET CLEAR OBJECTIVES FOR DAY TO DAY PERFORMANCE.
• PLAN ACTIVITIES AND ALLOCATE RESPONSIBILITIES.
• MANAGE BUDGETS AND EXPENSES.
• EFFICIENT MARKETING STRATEGY TO PROMOTE THE HOTEL SERVICE.
• COMMUNICATE WITH CUSTOMERS.
• DEAL WITH MAINTENANCE ISSUES.
• COLLABORATE WITH EXTERNAL PARTIES SUCH AS SUPPLIERS.
• ENFORCE COMPLIANCE WITH HEALTH AND SAFETY STANDARDS.

Key Achievements:

• HIGHLY EXPERIENCED IN CUSTOMER SERVICE.
• HIGH LEVEL INTERPERSONAL AND COMMUNICATION SKILLS.
• PROVEN EXPERTISE IN BUSINESS OPERATIONS MANAGEMENT ROLLS.
• DEMONSTRATED SUCCESS IN ENHANCING CUSTOMERS SATISFACTION SCORES.
• SKILLED IN STAFF TRAINING AND PROFESSIONAL GROWTH.
• EFFECTIVE COMMUNICATOR BOTH WITH CUSTOMERS AND STAFF.
• EXPERIENCED IN BUDGETING AND FINANCIAL MANAGEMENT.
  
  
  
  
  
  
  

Key Responsibilities:

• OVERSEEING OPERATIONS,INCLUDING MAINTENANCE,CLEANLINESS AND EFFICIENCY.
• HANDLING CUSTOMER AND EMPLOYEE ISSUES.
• ENSURING THAT SECURITY AND SAFETY REGULATIONS.
• WORK WITH MANAGEMENT
• MONITOR AND REPORT ON REVENUE AND CASH FLOW.
• SCHEDULE SHIFTS.
• TRAIN NEW HIRES.
• ADDRESS CUSTOMER ISSUES AND COMPLAINTS.
• MEET REGULARLY WITH UPER MANAGEMENT TO STAY INFORMED ON COMPANY ISSUES.

Key Achievements:

• STRONG CUSTOMER SERVICE EXPERIENCE AND ORGANISATIONAL SKILLS.
• STRONG PROBLEM SOLVING AND TEAM MANAGEMENT SKILLS.
• KNOWLEDGE OF CASH MANAGEMENT AND BOOKKEEPING PROCEDURES.
• LEADERSHIP SKILLS TO ENGAGE AND DEVELOPMENT STAFF,INCLUDING COACHING AND MENTORING STAFF.
  
  

Key Responsibilities:

• PLAN EMPLOYEE SHIFTS AND WORK SCHEDULES.
• COORDINATES JOB ASSIGNMENT.
• PREPARES REPORTS AND UPDATES FOR UPPER MANAGEMENT.
• PROVIDE FEEDBACK ON EMPLOYEE WORK PERFORMANCE.
• SUPERVISES PROCESSES AND ENSURE SMOOTH OPERATIONS.

Key Achievements:

• EXPERIENCED IN LEADERSHIP ROLES.
• EXCELLENT WRITING AND LITERACY SKILLS.
• REMARKABLE TIME MANAGEMENT SKILLS.
• OPTIMISTIC IN HIGH-STRESS ENVIROMENTS.
  

Key Responsibilities:

• EFFECTIVELY EXECUTE THE STORE PLAN AND MANAGE DAILY ACTIVITIES.
• DELIVER POSITIVE CUSTOMER EXPERIENCE.
• ALLOCATE AND MANAGE STORE OPERATIONAL RESPONSIBILITIES.
• CUSTOMER FOCUS AND THE SERVICE AND SELLING CULTURE IN ALIGNMENT TO MYER VALUES.
• WORKING CLOSELY WITH THE LEADERSHIP TEAM.
• PROVEN ABILITY TO DRIVE BETTER CUSTOMER SERVICE.
• DEMONSTRATED ABILITY TO LEAD A LARGE RETAIL TEAM TO ACHIVE RESULTS.

Key Achievements:

• WORKING CLOSELY WITH THE LEADERSHIP TEAM.
• PROVEN ABILITY TO DRIVE BETTER CUSTOMER SERVICE.
• DEMONSTRATED ABILITY TO LEAD A LARGE RETAIL TEAM TO ACHIVE RESULTS.
  

Key Responsibilities and Achievements:

• DENTIFY AND ASSESS CUSTOMERS NEEDS TO ACHIEVE SATISFACTION.
• FOLLOW COMMUNICATION PROCEDURES.
• KEEP RECORDS OF CUSTOMER INTERACTIONS.
• PROVEN CUSTOMER SUPPORT EXPRIENCE.
• STRONG PHONE CONTACT HANDLING SKILLS AND ACTIVE LISTENING.
• STRONG PHONE CONTACT HANDLING SKILLS AND ACTIVE LISTENING.
• CUSTOMER ORIENTATION AND ABILITY TO RESPOND DIFFERENT TYPES OF CHARACTERS.
• ABILITY TO MULTI-TASK ,PRIORITISE, AND MANAGE TIME EFFECTIVELY.