Maintained entire Network, Software Installation and pc trouble shooting as well as data backup.
Computer (Hardware) Technician
Optimum Gate Computer Trading L.L.C
Dubai
07.2004 - 10.2007
Providing onsite support, for annual maintenance of Network and HP Servers ML370, DL380, MSA 500, 1000 and 1500
Preparing weekly base technical report for the company management, leading technical staff to ensure given tasks have been completed on daily basis
Computer Hardware Technician
Quantum Computers Technology
Peshawar
02.1997 - 03.2004
Building up computers according to the client's specifications, Laptop/Desktop repairing, cabling for local area networking. Troubleshooting, software installation/configuration and support.
Education
Certificate IV - Correctional Practice
05-2016
Certificate III - Correctional Practice
05-2010
Automobile Engineering
Pakistan Institute of Engineering and Applied Sciences (PIEAS)
Islamabad, Pakistan
01-1997
Diploma - Computer Hardware and Networking
CECOS Data Institute
Peshawar, Pakistan
01-1995
B.Sc - Computer Science
Peshawar University
Pakistan
01-1994
Secondary School Certificate -
Peshawar, Pakistan
01-1988
Skills
Correctional Officer:
Security, safe custody, supervision and monitoring of prisoners, rehabilitation and reintegration
Block Officer - daily duties to ensure safe, efficient and proficient operation and day to day routine running of the Accommodation Blocks
Emergency response to Codes, providing First Aid, utilization of relevant equipment such as Oxy Viva, use of handcuffs, defensive tactics and relevant force as required
Administration skills involving use of computer systems such as IOMS for housing of prisoners, creating incidents, prisoner case reports and following through with incident reports Executing warrants, calculating sentence, scheduling movements for medical appointments, court appointment, preparing discharges exit summaries
Database entry, statistical reporting, report writing through various computer programs such as IJIS, IOMS, Microsoft Word, Outlook, the monitoring of CCTV cameras in the Communication (Tower – VHU), Starcom and the utilizing of CCTV such as the Digifort Systems
Substantial practical experience as a Correctional Officer First Class, having worked in almost all areas of the Institution
In this role I represented the Department, liaised with custodial and non-custodial staff, Stake holders, Local and Federal Government Agencies, Legal Representatives and Community groups to achieve outcomes in accordance with Departmental policy
Acting Supervisory Roles – in Communications (VHU) /Gatehouse, Sector 4,5,6,7,11 : The period which I commenced undertaking Higher Duties stems from the of April 2016 until current and filling in vacant positions/higher duties when required
While undertaking Higher duties as Senior Correctional Officer the supervision, mentoring, training, welfare of both custodial and non- custodial staff, visitors and prisoners is imperative
Adhering to the Organisational Policies, Procedures, Legislation (Correctional Services Act), NTDCS Directives, Standard Operational Procedures, EEO (Equal Employment opportunities), Anti- Discrimination Act, Occupational Health and Safety policies and philosophies
Journal entries pertaining to external escorts, movements within and out of the Institution, recording of Emergency Codes in the Emergency Log Register (when they occur), Muster counts, attending to Contractors and visitors entering the Institution - with or without their vehicles and the searching the vehicles entering and exiting Maintaining and recording on the relevant Tool Register if entry is approved
Officer In Charge of Nightshift
Overall Supervision of Officers/Staff within the Institution on Nightshift, responsible for Journal entries, recording of accommodation statistics, Muster counts, welfare checks and safe custody of the prisoners incarcerated, responding to incidents should they occur, and reporting to the On Call deputy Superintendents with reportable incidents
Mentoring, scheduling and organizing of staff for the duties required to be undertaken on Nightshift – general walking perimeter patrols, external vehicular patrols, staff roster rotations and responding to Emergency incident should they occur Corresponding with external Departments if required such as the NT Police At the finalization of the shift conducting sufficient handover to the oncoming Chief Correctional Officer operations
Optimum Gate Computer Trading LLC Dubai - Customer Service Supervisor and Technician
Responsible for the overall supervision of staff, assisting with the daily operation of the company , customer enquiries and dealing directly with customers online and onsite providing ITC support
Computer Networks: Able to design, program, construct and work with any type of networked environment Have an excellent knowledge of planning, implementation, setting up and administrating LAN/WAN/VPN/VLAN/NOC, domain level securities, dataflow management and Internet sharing/proxy/cache server(s) as well as switching and routing devices
Layered network architectures and protocol reference models Systems and technologies for the physical layer Medium access control protocols Data link protocols Network layer functions and protocols Queuing models Wide area/public telecommunications networks IP-based networks and services The TCP/IP suite of protocols Network applications and application software
OS : Microsoft Windows NT, 2000, XP,2003 server 10 years
Complete MS Server Family
Microsoft Office 25 years
Professional:
Strong decision-making skills
Strong communication skills
Ability to lead and work with a team
Timeline
Correctional Officer
Department of Correctional Services (DOC)
01.2019 - Current
Correctional Officer
Department of Correctional Services (NTDCS)
06.2009 - 01.2018
Interpreter /Translator
ITC Multi Cultural South Australia
10.2008 - 02.2009
Network Administrator
Community Appraisal & Motivation Programme
11.2007 - 05.2008
Computer (Hardware) Technician
Optimum Gate Computer Trading L.L.C
07.2004 - 10.2007
Computer Hardware Technician
Quantum Computers Technology
02.1997 - 03.2004
Certificate IV - Correctional Practice
Certificate III - Correctional Practice
Automobile Engineering
Pakistan Institute of Engineering and Applied Sciences (PIEAS)