Summary
Overview
Work History
Education
Skills
Achievements Qualifications
Skills Abilities
Languages
Timeline
Generic

Muhammad Arman

Melbourne Airport,VIC

Summary

A dedicated and diligent candidate seeking a job of Cabin Crew With Emirates. Driven and hardworking individual who possesses effective leadership and communication skills. Offers hands-on experience in aviation industry and retail management, customer service along with a sound understanding of passport screening.

Overview

6
6
years of professional experience

Work History

AIRPORT SERVICE AGENT

QATAR AIRWAYS
08.2021 - Current
  • Assist with Check-in Process and assist with ticketing and Reservations
  • Attention to detail, Brief to staff
  • Pre-Flight, Post Flight, Editing and sale Reconciliation
  • Resolve customer complaints and identify issues, resulting increase in department efficiency.

AVIATION SECURITY OFFICER

ISS
06.2018 - 05.2020
  • Assist with crowd control and ID Check for Qatar Airline, Cathay Pacific, and Air India
  • Implement loss prevention initiatives
  • Resolve customer complaints and identify issues, resulting in a 30% increase in department efficiency
  • X-Rays Screening of Passenger and goods.

Education

BACHELOR OF CIVIL ENGINNERING (HONOURS) -

VICTORIA UNIVERSITY

Skills

  • Strong multitasking
  • Daily reports
  • Exceptional communication
  • Flight Scheduling Knowledge
  • Passenger Assistance
  • Complaint Handling
  • Airport Safety Protocols
  • Superior customer service
  • Team Collaboration

Achievements Qualifications

  • Holding VIC Driver license.
  • Degree of Civil Engineering.

Skills Abilities

Aided re-organizing the Software Development Roadmap to finish all basic ventures on schedule., Ability to organize multi-task in same time., Punctuality and time-management is priority in every project., Good communication, verbal, and written skills., Ability to speak in public in group members face to face and via electronic media., Active listener and good skill in presentation of project., Firm believer of leading by example., Ability to make effective and quick decision., Ability to figure out Problem in Project and sort it out.

Languages

English
Full Professional
Urdu
Native or Bilingual
Hindi
Full Professional
Punjabi
Full Professional

Timeline

AIRPORT SERVICE AGENT

QATAR AIRWAYS
08.2021 - Current

AVIATION SECURITY OFFICER

ISS
06.2018 - 05.2020

BACHELOR OF CIVIL ENGINNERING (HONOURS) -

VICTORIA UNIVERSITY

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Muhammad Arman