Muhammad Ayaz
Alma,VIC
Summary
Skilled pharmacist with +9 years of experience, exceptional organization skills, strong interpersonal communication ability, and extensive knowledge of medications and their use. Experienced pharmacist places a strong focus on attention to detail and excels in accuracy to guarantee patients are cared for and prescribers have confidence. Dedicated professional ensures that all safety protocols and security measures are adhered to in meeting the high standards of the field. Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Pharmacist Technician
Whites Pharmacy
11.2016 - Current
- Prepare labels and fill prescriptions accordingly, pre-packaging common medications that has resulted in 20% faster order completion
- Streamline data management procedures by reducing number of categorical inputs, which has reduced administrative work time by 47%
- Train new pharmacy technicians, ensuring customer service standards were adequately met
- Provide outstanding customer service, building rapport that has driven client retention rate up by 18%
- Assisted in transferring entire patient database to new system, swiftly learning use of new system and serving as Lead Trainer for rest of staff
Pharmacy Technician
Javed Pharmacy
01.2013 - 02.2016
- Directly assisted an average of 96 customers per day, responding to inquiries and problems
- Handled Treatment Authorization Requests (TAR) and Service Authorization Requests (SAR) as well as performing billing procedures, accurately handling and recording cash flow
- Oversaw inventory levels, implementing new process that ensured 100% stock availability, while increasing inventory turnover
- Commended by head pharmacist for efficient and accurate skills in dispensing and calculating medication dosage
Education
Bachelor of Science - Doctor of Pharmacy
University of Peshawar
Peshawar01.2013
High School Diploma -
Tipu Model School And College
Kabal Swat10.2007
No Degree - Secondary Education
Tipu Model School And College
Kable Swat06.2005
Skills
- Prescription Processing
- Preparing Bubble Packs
- Pharmaceutical Sales and Services
- Patient Information Collection
- Drug Storage Procedures
- Reviewing Patient Information
- Labeling Prescriptions
- Customer Experience
- Pharmacy Records Management
- Assisting Pharmacists
- Patient Confidentiality
- Dispensing Medicines
- Stocking Shelves
- Proper Labeling Procedures
- Updating Medication Histories
- Problem-Solving Skills
- Medicare and Medicaid Processes
- Ordering and Stocking Medications
- Critical Thinking
- Patient Education
- Team Collaboration
- Resolving Customer Issues
- Payment Processing
- Verifying Orders
- Attendance Oversight
- Verifying Patient Data
- Staff Development
- Social Perceptiveness
- Complex Problem-Solving
- Answering Customer Questions
- Quality Assurance and Control
- Label Products
- Resolving Complaints
Certification
- The Saudi Licensing Examination for Health Specialties
Reading books, News Papers and Playing Games like Football, Cricket and Badminton
Reading books, News Papers and Playing Games like Football, Cricket and Badminton
Languages
Pashto
Native or Bilingual
Urdu
Full Professional
English
Full Professional
Arabic
Full Professional
Timeline
Pharmacist Technician
Whites Pharmacy
11.2016 - Current
Pharmacy Technician
Javed Pharmacy
01.2013 - 02.2016
Bachelor of Science - Doctor of Pharmacy
University of Peshawar
High School Diploma -
Tipu Model School And College
No Degree - Secondary Education
Tipu Model School And College
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