Muhammad Baig
Melbourne,VIC
Summary
Current Univeristy of Melbourne student with strong critical thinking and time management skills. Proven track record in effective communication and team collaboration at MarketPlace Fresh and McDonald's. Experienced in customer service, focusing on client assistance and efficient issue resolution. Committed to continuous professional and personal development to enhance customer service capabilities, and committed to delivering excellent performance on any given work.
Overview
2
2
years of professional experience
Work History
Crew Member
MarketPlace Fresh
Dandenong, Victoria
01.2024 - 03.2024
- Measured and weighed items to meet quality standards and prevent waste.
- Classified defects from finished orders for record tracking and statistics.
- Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Assisted with customer requests and answered questions to improve satisfaction.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Crew Member
McDonald's
Clayton , Victoria
03.2022 - 09.2022
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
- Packed fast food products in approved containers, cups, and bags.
- Drove team success by quickly completing assigned tasks.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Education
Certificate II in Security Operation - Security
Knights College
Dandenong, VIC02-2025
VCE -
Wellington Secondary College
Mulgrave11-2024
Bachelor of Science - Engineering
University of Melbourne
Parkville, VICSkills
- Teamwork and collaboration
- Attention to detail
- Customer service
- Computer and Mathematical skills
- Critical Thinking
- English Language proficiency
Timeline
Crew Member
MarketPlace Fresh
01.2024 - 03.2024
Crew Member
McDonald's
03.2022 - 09.2022
Certificate II in Security Operation - Security
Knights College
VCE -
Wellington Secondary College
Bachelor of Science - Engineering
University of Melbourne
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