MUHAMMAD FAIZAN MANZOOR
Thornile
Summary
Business professional with robust analytical skills and proven track record in driving impactful decisions. Strong focus on team collaboration, adaptable to changing needs, and consistently delivers results. Expertise in data analysis, process improvement, and stakeholder engagement, coupled with keen ability to translate complex data into actionable insights. Reliable and goal-oriented with commitment to excellence in every project.
Overview
7
7
years of professional experience
1
1
Certification
Work History
IT Support Engineer
Baaz Security Services
02.2025 - Current
- Assisted in the implementation of new technology solutions within the control room environment, leading to increased efficiency and effectiveness of operations.
- Participated in regular briefings with management teams, providing status updates on ongoing initiatives or potential areas requiring attention within the control room setting.
- Enhanced network security with regular vulnerability assessments and prompt patch installations.
- Installed, configured, tested and maintained operating systems, application software, and system management tools.
- Optimized system performance, conducting routine checks and addressing potential issues before escalation.
- Analyzed system logs for suspicious activity, identifying potential threats before they caused damage.
Senior Member of Technical Staff
Valyrian Systems Inc, USA
07.2021 - 09.2023
- Consistently met project deadlines by effectively managing time and prioritizing tasks according to importance.
- Analyzed proposed technical solutions based on customer requirements.
- Developed scalable and maintainable code, ensuring long-term stability of the software.
- Provided technical support for end-users, resolving issues promptly and effectively.
- Enhanced user experience with intuitive interface design and responsive web applications.
- Streamlined project workflows for increased efficiency and accelerated product development.
- Coded websites using HTML, CSS, JavaScript, and jQuery languages.
- Collaborated with cross-functional teams to develop system solutions tailored to business needs.
- Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
- Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
- Improved business processes by analyzing current practices and recommending optimization strategies.
- Collaborated closely with stakeholders to identify opportunities for process improvements and drive continuous innovation in the organization.
- Supported software development projects by defining clear requirements and effectively communicating them to technical teams.
Financial Consultant
Emaan Islamic Silk Bank
12.2020 - 07.2021
- Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
- Optimized workflow processes to enhance overall productivity and achieve operational excellence.
- Managed inventory of computer equipment, standardizing hardware configurations for ease of maintenance and scalability.
- Installed, configured, tested and maintained operating systems, application software, and system management tools.
- Built strong relationships with clients through consistent communication and exceptional customer service.
- Analyzed market trends and identified investment opportunities, resulting in enhanced portfolio performance.
Networking Intern
Pakistan Telecommunication Limited
04.2018 - 08.2018
- Collaborated with team members on large-scale projects, ensuring timely completion and high-quality results.
- Contributed to the development of comprehensive disaster recovery plans, minimizing downtime during unforeseen events.
- Assisted in the design of new network infrastructure, leading to improved efficiency and reliability.
- Enhanced network performance by troubleshooting and resolving connectivity issues.
Education
Master of Science - Information Technology
Murdoch University
01-2025
Bachelor of Science - Software Engineering
PMAS ARID
08-2021
Skills
- Data analysis
- Business process analysis
- Web services
- Application integration
- Object-oriented programming
- Python
- SQL
- Service-oriented architecture
- KPI tracking
- Database management
- Systems analysis
- Software development life cycle
- CRM systems
- System architecture
- Web application development
- API integration
- Network security
- Network protocols
- Vulnerability assessment
- Risk assessment
Certification
• Web Development (Punjab Board of Technical Education)
- DEEP LEARNING.AI-NDPI, STANFORD UNIVERISTY, USA (Coursera)
Timeline
IT Support Engineer
Baaz Security Services
02.2025 - Current
Senior Member of Technical Staff
Valyrian Systems Inc, USA
07.2021 - 09.2023
Financial Consultant
Emaan Islamic Silk Bank
12.2020 - 07.2021
Networking Intern
Pakistan Telecommunication Limited
04.2018 - 08.2018
Bachelor of Science - Software Engineering
PMAS ARID
Master of Science - Information Technology
Murdoch University
RIGHT TO WORK IN AUSTRALIA
Authorized to work ful-time in Australia without restrictions.
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