Muhammad Hamad

- Conducted routine foot patrols to monitor and ensure the security of premises.
- Utilized vehicle patrols to cover large areas effectively and efficiently.
- Detected and deterred suspicious activities through vigilant observation.
- Responded promptly to alarms and emergency situations to mitigate potential risks.
- Collaborated with team members to coordinate security efforts and maintain a safe environment.
- Documented incidents and observations according to established protocols.
- Implemented preventive measures to minimize security vulnerabilities.
- Communicated effectively with colleagues and management regarding security concerns and updates.
- Enforced company policies and procedures to safeguard assets and personnel.
- Demonstrated strong attention to detail and situational awareness during patrols and inspections.

• Conducted thorough investigations into security breaches, leading to successful resolution of incidents.
• Analyzed and investigated incidents alongside functional management and security supervisors.
• Developed and implemented security policies, procedures and systems to protect personnel, property and data.
• Managed a team of security personnel, ensuring adherence to company policies and standards.
• Collaborated with management to develop security policies and procedures.
• Developed strong relationships with staff members, fostering a positive work environment conducive to teamwork and collaboration.
• Leveraged technology solutions such as CCTV monitoring systems to enhance situational awareness during daily operations.
• Developed and implemented strategies to prevent and respond to security incidents.
• Monitored alarm systems and CCTV footage to enable prompt attention and response.
• Conducted frequent security audits to identify potential problems related to physical security, staff safety, and asset protection.
• Recorded incident reports with detailed accounts of occurrences.

• Launched quality assurance practices for each phase of development
• Streamlined and monitored quality programs to alleviate overdue compliance activities.
• Mentored team members to enhance professional development and accountability in workplace.
• Assisted in organizing and overseeing assignments to drive operational excellence.
• Helped with planning schedules and delegating assignments to meet coverage and service demands.
• Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
• Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
• Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.

• Enhanced training processes for both clients and departments to increase overall functionality.
• Generated comprehensive reports documenting evidence of attempted theft and recovered merchandise.
• Continuously updated knowledge of local crime trends, adjusting store security measures to counteract emerging threats where necessary.
• Prepared reports for clients and underwriters regarding property loss features and recommendations for improvement and future needs.
• Calmly and efficiently addressed emergency situations such as safety hazards and threats to life or property, deescalating when possible, and directing shoppers to safety.
• Evaluated exhibited behavior and age of suspected perpetrators to calculate appropriate response to suspected theft attempts, erring on side of caution to mitigate liability risk.
• Attentively monitored store and surrounding areas for signs of attempted theft by customers or personnel, intervening when necessary.