Muhammad Hanan
Melbourne,VIC
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Friendly and reliable accountant offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Safety-conscious Trainee Chef eager to learn and ready to take on kitchen tasks of all size and specialty. Well-trained in kitchen hygiene, assisting multiple levels of culinary operations with diverse skillset and willingness to share expertise with others. Fast learner with flexibility in execution of evolving culinary needs at moment's notice.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
CSR
Mindbridge Private
01.2020 - 07.2023
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Developed customer service policies and procedures to meet and exceed industry service standards.
Accountant
Cartonrite Packaging Private Co
04.2019 - 01.2020
- Handled day-to-day accounting processes to drive financial accuracy.
- Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
- Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
- Gathered financial information, prepared documents, and closed books.
- Reconciled accounts and reviewed expense data, net worth, and assets.
- Used advanced software to prepare documents, reports, and presentations.
Education
Post Graduate Diploma - Automotive
Datum College
Melbourne12.2027
Bachelor of Commerce - Accounts
University of The Punjab
Pakistan, Lahore05.2019
Skills
- Data Entry
- Information Security
- Scheduling
- Product Knowledge
- Account Updating
- Paperwork Processing
- Active Listening
- Warehousing Functions
- Customer Service
- Administrative Support
- Problem Resolution
- Quick Learner
Photography
Photography is a diverse and dynamic art form that combines technical skills with artistic creativity to capture and convey the beauty and stories of the world around us. It has evolved from analog to digital, making it more accessible and versatile than ever.
Languages
English
Professional Working
Urdu
Native or Bilingual
Punjabi
Full Professional
Timeline
CSR
Mindbridge Private
01.2020 - 07.2023
Accountant
Cartonrite Packaging Private Co
04.2019 - 01.2020
Post Graduate Diploma - Automotive
Datum College
Bachelor of Commerce - Accounts
University of The Punjab
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