Muhammad Hussain
Administration Officer
Melbourne
Summary
Highly organized and detail-oriented Administrative Assistant with over 5 years of experience providing thorough and skillful administrative support. Adept at managing schedules, coordinating meetings, handling correspondence, and maintaining office organization. Excellent communication and problem-solving skills with a proven ability to adapt to changing priorities and work effectively under pressure. Committed to ensuring smooth operations and providing outstanding support to executives and team members.
Overview
8
8
years of professional experience
1
1
Certification
1
1
Language
Work History
Administration Officer
SIGNET PTY LTD
1 2021 - Current
- Manage executive schedules, including arranging meetings, appointments, and travel itineraries
- Coordinate and prepare materials for meetings and presentations
- Handle incoming and outgoing correspondence, including email, mail, and phone calls
- Maintain and update office filing systems, both electronic and physical
- Assist with the preparation of reports, memos, and other documents
- Oversee office supplies inventory and place orders as needed
- Provide exceptional customer service to clients and visitors
- Support various administrative projects and tasks as assigned.
Customer Service and Administration Officer
SPOTLIGHT (SRG Group)
10.2017 - 12.2020
- Provided administrative support to a team of 25+ employees, ensuring efficient office operations
- Scheduled and coordinated meetings, conferences, and company events
- Processed expense reports and managed reimbursement processes
- Maintained accurate and up-to-date employee records
- Assisted in the preparation of monthly financial reports and budgets
- Developed and implemented office procedures to improve efficiency and productivity
- Handled confidential information with discretion and integrity.
Administrative Coordinator
CITY COMPUTERS
07.2016 - 10.2017
- Supported the administrative needs of the management team
- Provided excellent customer service to customers in a professional manner
- Coordinated travel arrangements and processed travel expense reports
- Prepared and edited correspondence, reports, and presentations
- Managed office supply inventory and procurement
- Offered support in a wide range of departments Fixed Computer hardware and other computer peripheries
- Acted as the point of contact for internal and external clients
- Organized and maintained electronic and paper files.
Education
Bachelor of Information Technology -
KENT Institute Australia
Melbourne, VICSkills
- Office Administration
- Time Management
- Data Entry & Management
- Inbound/outbound calls for scheduling
- Calendar Management
- Meeting Coordination
- Travel Arrangements
- Document Preparation
- Customer Service
- Expense Reporting/Invoicing
- Microsoft Office Suite
- Communication Skills
- Problem-Solving
- IT Support
- MYOB
- Managing Social Media accounts
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Experienced with office management software and tools (eg, Asana, Trello)
- Familiar with customer relationship management CRM, WMS and Microsoft Business Central systems
Certification
Microsoft Office Specialist (MOS) Certification (Ongoing)
Affiliations
Member, Australian Computer Society (ACS)
References
Available upon request
Timeline
Customer Service and Administration Officer
SPOTLIGHT (SRG Group)
10.2017 - 12.2020
Administrative Coordinator
CITY COMPUTERS
07.2016 - 10.2017
Administration Officer
SIGNET PTY LTD
1 2021 - Current
Bachelor of Information Technology -
KENT Institute Australia
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