Muhammad Junaid Shaifta
Sydney,Australia
Summary
Accomplished Job Coach at atWork Australia, adept in caseload management and client relationship building, I leveraged interpersonal skills to assist 146 clients, including those with disabilities, in securing employment. Specializing in tailored employment solutions and strategic partnership development, my approach consistently enhances client outcomes and employer satisfaction.
Overview
14
14
years of professional experience
1
1
Certificate of Registration Real Estate
1
1
Diploma in Financial Planning
1
1
Advance Diploma in Accounting
1
1
Bachelor of Business Administration (Hons)
1
1
Master of Business Administration
Work History
Job Coach
atWork Australia
09.2023 - Current
- Provided tailored employment services and resume-building assistance
- Identified job opportunities and referred clients to relevant programs
- Collaborated with Employer Engagement Consultants and internal stakeholders
- Monitored client progress and implemented intervention strategies
- Assisted clients with severe medical conditions and those experiencing homelessness
- Applied interpersonal relationship skills and utilized transferable skills to assist individuals with disabilities in finding suitable employment
- Employed time management and organizational skills to perform job duties efficiently and effectively
- Managed a diverse caseload of 146 clients, including individuals with disabilities and those without
- Assisted clients with disabilities in identifying their barriers, creating intervention plans to overcome them, and working towards securing suitable employment
- Mindful of cultural differences and disabilities and strive to meet the unique needs of each client
Client Relationship Manager
Wimble Insurance Pty Ltd
01.2016 - 12.2022
- Assessed client insurance requirements and provided tailored quotes
- Collaborated with representatives from different insurance companies
- Generated periodic income and loss statements
- Delivered daily status reports and reconciled revenue reports
- Cultivated and maintained strategic partnerships with Reckon
- Finalized sales transactions and processed payments
- Issued product closure statements and insurance policy documents
- Initiated insurance policy renewal discussions with clients
Accounts Manager
Group Raising Pty Ltd
01.2014 - 12.2016
- Reviewed client needs and aided in profile creation and management, including project-related tasks
- Managed profile creation, project management, funding, updates, and social media integration
- Generated revenue and funding reports, and reconciled revenue data
- Performed GUI and compatibility testing for layout and design consistency
- Conducted comprehensive testing of links, call-to-action buttons, and social media integration
- Executed test cases including Sanity, Functional, and Regression Testing
- Reported defects and tracked progress through HP ALM
- Provided daily status reports and liaised with the management team for updates
Business Energy Expert
CPM Marketing (AGL)
01.2011 - 12.2014
- Achieved sales targets and tailored energy solutions for clients
- Prepared and completed sales contracts, explaining terms and conditions to clients
- Evaluated clients' energy requirements and tailored solutions accordingly
Education
Diploma of Financial Planning - Finance
Australian College of Professionals
Sydney, NSW01.2015
Certificate of Registration Real Estate -
Australian College of Professionals
Sydney, NSW01.2012
Advanced Diploma in Accounting -
TAFE NSW
Wollongong, NSW01.2009
Master of Business Administration (MBA) - Accounting and Finance
Hamdard University Karachi
Karachi Pakistan01.2006
Bachelor of Business Administration (BBA Hons.) -
Hamdard University Karachi
Karachi Pakistan01.2004
Skills
- Caseload management
- Evaluate the client's needs and risk assessment
- Intervention Strategies
- Skill building
- Job search strategies
- Interview training
- Career guidance and interview coaching
- Job search planning
- Communication and negotiation
- Multidisciplinary collaboration
- Client relationship management
- Developing strategic partnerships
- Reverse market candidates to employers
- Build employer relationships and partnerships
Certification
- Information Exchange and Privacy
- Targeted Compliance Framework (TCF)
- Workforce Australia – Fraud
- Workforce Australia - Outcome Payments
- Workforce Australia - Points Based Activation System
References
Reference wil be provided upon request.
Languages
Urdu
Professional
Hindi
Elementary
Punjabi
Elementary
Timeline
Job Coach
atWork Australia
09.2023 - Current
Client Relationship Manager
Wimble Insurance Pty Ltd
01.2016 - 12.2022
Accounts Manager
Group Raising Pty Ltd
01.2014 - 12.2016
Business Energy Expert
CPM Marketing (AGL)
01.2011 - 12.2014
Diploma of Financial Planning - Finance
Australian College of Professionals
Certificate of Registration Real Estate -
Australian College of Professionals
Advanced Diploma in Accounting -
TAFE NSW
Master of Business Administration (MBA) - Accounting and Finance
Hamdard University Karachi
Bachelor of Business Administration (BBA Hons.) -
Hamdard University Karachi
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