Muhammad Kamil
Truganina,Victoria
Summary
Highly versatile, friendly, and dedicated individual seeking a challenging and rewarding opportunity in the renewable energy field. Eager to grow, develop technical and soft skills, and offer support to achieve goals. Quick learner with excellent numerical literacy, a positive attitude, a keen eye for detail, and exceptional customer service skills. Naturally self-motivated, effective under pressure, and skilled in interpersonal communication. Dynamic professional with demonstrated success in developing and executing innovative marketing strategies to boost sales, while maintaining operational efficiency.
Overview
15
15
years of professional experience
Work History
Restaurant Manager
Stalactites Greek Restaurant
01.2013 - Current
- Hire, train, and manage staff, utilizing DEPUTY Software for rostering
- Handle customer inquiries, functions, and dietary requirements via email communication
- Successfully manage large crowds and ensure exceptional customer service
- Skillfully resolve conflicts and maintain a positive work environment
- Mastered problem-solving and team collaboration to enhance customer satisfaction.
Sales Executive
Honda Rawalpindi
01.2009 - 01.2011
- Achieved sales targets by effectively presenting Honda's product offerings
- Provided excellent customer service, addressing inquiries and concerns
- Contributed to team success through collaboration and sales strategies.
Education
Diploma - Hospitality Management
STOTTS College
2018
Bachelor of Business Administration - undefined
COMSATS
2012
Master of Project Management -
SZABIST
2014
Skills
- Project Management
- Data Analysis
- Rostering Software (DEPUTY)
- Sales Techniques
- Communication
- Teamwork
- Problem Solving
- Conflict Resolution
- Managing Reservations and Large Parties
- Strategic Goals
- Organization and Prioritization
- Waste Reduction
- Supply Ordering and Management
- Investigating Complaints
- Reconciling Differences
- Payroll Submission
- Manage Promotions
- Facilities Planning
- Employee Schedule Management
- Teamwork and Collaboration
- Marketing and Advertising
- Disciplinary Action
- Staff Supervision
- Staffing and Sales Reporting
- Shift Management
- Profit and Loss Reporting
Accomplishments
- Project Management Professional (PMP)
- Project Management Institute
- Date of Issuance: July 2016
- Volunteer Experience: Unity Welfare NGO responsibilities:
- Participate in various community service initiatives to promote social welfare
- Assist in organizing events, fundraisers, and community outreach programs
- Collaborate with team members to address the needs of underprivileged individuals.
Timeline
Restaurant Manager
Stalactites Greek Restaurant
01.2013 - Current
Sales Executive
Honda Rawalpindi
01.2009 - 01.2011
Diploma - Hospitality Management
STOTTS College
Bachelor of Business Administration - undefined
COMSATS
Master of Project Management -
SZABIST
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