Summary
Overview
Work History
Education
Skills
Timeline
Generic

Muhammad Mahtab Al Hassan

Clyde,VIC

Summary

Adept at driving team performance and enhancing customer satisfaction, my tenure at Briatico Pty Ltd showcased my ability to manage complex problems and lead with effective communication. Leveraging skills in workforce management and customer relationship management, I consistently achieved goals, underscoring my proficiency in both hard and soft skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience

Work History

Manager

Briatico Pty Ltd
01.2018 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Sales Representative Manager

Muneeb Traders Construction Company
Pakistan
10.2018 - 04.2019
  • Exceeded quarterly targets consistently by identifying new business opportunities and executing targeted marketing campaigns.
  • Reduced customer churn rate by implementing effective account management techniques and prioritizing customer issues resolution.
  • Mentored junior sales representatives, imparting industry knowledge and best practices for long-term career growth.
  • Led sales presentations and product demonstrations, showcasing unique value proposition to potential clients.

Education

Diploma of Building And Construction -

Orange International College
07.2021

Certificate III in Painting And Decorating -

Gen Institute
08.2020

Advanced Diploma - Advanced Diploma of Business

International College of Melbourne
09.2018

Skills

Team Leadership

Time Management

Verbal and written communication

Complex Problem-Solving

Workforce Management

Budget Control

Financial Management

Customer Relationship Management

Good Judgment

Shift Scheduling

Timeline

Sales Representative Manager

Muneeb Traders Construction Company
10.2018 - 04.2019

Manager

Briatico Pty Ltd
01.2018 - Current

Diploma of Building And Construction -

Orange International College

Certificate III in Painting And Decorating -

Gen Institute

Advanced Diploma - Advanced Diploma of Business

International College of Melbourne
Muhammad Mahtab Al Hassan