Muhammad Masri
Laravale
Summary
A dedicated and hardworking individual currently completing my year 12 Graduate Certificate. I have a strong interest in exploring new opportunities and contributing effectively in dynamic work environments. Possesses extensive experience and client interaction skills gained through roles as a Tow Truck Operator Assistant, Excavator Assistant, and Logistics Assistant. Proven ability to adapt quickly to new tasks and environments, ensuring efficient operations and client satisfaction.
Overview
1
1
year of professional experience
Work History
Excavator Operator Assistant and Labourer
State Wide Civil Excavation And Demolition
04.2023 - Current
- Loaded and unloaded heavy objects, dirt and other materials on-site.
- Assisted in site preparation tasks, including clearing debris, ensuring a safe work environment for all team members..
- Strengthened communication within the team by participating in regular safety meetings and debriefs following each workday.
- Improved overall job satisfaction among crew members by consistently displaying a strong work ethic, professionalism, and dedication to teamwork.
- Coordinated machine actions with crew members using hand or audio signals.
- Collaborated with other heavy equipment operators to coordinate movements and optimise work zone safety.
Tow Truck Operator Assistant
Masri Tilt Tray Services
01.2023 - Current
- Fastened chains, straps, covers, and binders to secure load during transit.
- Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
- Secured vehicle to tow truck and checked all attachments for safe operation.
- Maintained detailed records of service calls, documenting client interactions and any relevant information for billing purposes.
- Kept tow trucks and equipment clean and organised to promote a positive image for the company and ensure optimal functionality during service calls.
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
- Collaborated with dispatchers, efficiently responding to roadside assistance requests and coordinating recovery efforts.
- Boosted team performance by moving materials with forklifts, cranes, and other equipment.
Logistics Operations Assistant
Bilals Taxi And Trucks Pty Ltd
07.2023 - 01.2024
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Assisted in loading and unloading trucks, ensuring safe transportation of goods.
- Ensured proper handling of packages, preventing damages during transit.
- Provided excellent customer service, addressing inquiries or issues related to deliveries professionally and courteously.
- Improved customer satisfaction by providing timely and accurate deliveries, maintaining a professional demeanour.
Education
East Hills Boys High School
Panania, NSW10.2024
Skills
- Excavator operation
- Heavy Equipment Operation
- Machine Maintenance
- Safety Procedures
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Organisational Skills
- Strong Work Ethic
- Safety Management
- Calm Under Pressure
- Work Planning and Prioritisation
- Team motivation
Timeline
Logistics Operations Assistant
Bilals Taxi And Trucks Pty Ltd
07.2023 - 01.2024
Excavator Operator Assistant and Labourer
State Wide Civil Excavation And Demolition
04.2023 - Current
Tow Truck Operator Assistant
Masri Tilt Tray Services
01.2023 - Current
East Hills Boys High School
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