Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

MUHAMMAD MOAVIA

Wollongong

Summary

Offering strong foundation in analytical thinking and problem-solving, eager to learn and develop in operational support environment. Brings ability to quickly understand complex systems and contribute to data analysis and process optimization. Ready to use and develop technical troubleshooting and data management skills in Operations Support Analyst role.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Logistics and Customer Assistant

David Jones
11.2023 - Current
  • Maintained accurate records in Excel, ensuring consistency and attention to detail.
  • Assisted staff with operational queries and provided support in a fast-paced environment.
  • Collaborated with supervisors to resolve discrepancies and improve workflows.
  • Strengthened communication and customer service skills in a team-focused setting.

Study Australia Industry Program Intern

Australian Trade and Investment Commission
11.2023 - 12.2023
  • Contributed to enhancing data processes by collaborating with a team to analyse business processes and deliver data-driven recommendations.
  • Conducted analysis and delivered clear, actionable reports by building and presenting dashboards in Power BI/Tableau to communicate insights clearly to stakeholders.
  • Ensured clarity and transparency by documenting reporting processes and data interpretations, aligning them with business needs.

Software Test Engineer

Eilago
07.2022 - 06.2023
  • Developed and executed comprehensive test plans to ensure software quality and functionality.
  • Escalated recurring system issues to developers, contributing to continuous improvement in product quality.
  • Supported ERP-integrated systems and applied strong problem-solving skills to improve user experience.
  • Worked collaboratively in agile teams to ensure timely delivery of technical solutions.

Education

Master of Information Technology -

University of Wollongong
07.2025

Bahria University
Pakistan
07.2022

Skills

  • Data analysis and reporting
  • Advanced Excel skills
  • Power BI, Dashboard Creation, DAX
  • Tableau , SQL
  • Analytical problem-solving
  • Data-driven decision making

Websites

Certification

Power BI Report Design Certificate

  • Dynamic Web Training - August 2025

Timeline

Logistics and Customer Assistant

David Jones
11.2023 - Current

Study Australia Industry Program Intern

Australian Trade and Investment Commission
11.2023 - 12.2023

Software Test Engineer

Eilago
07.2022 - 06.2023

Master of Information Technology -

University of Wollongong

Bahria University

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MUHAMMAD MOAVIA