Driven Quality Engineer and Operational Manager with a proven track record at UCI Industries, enhancing operational efficiency by 30% through innovative quality checks and lean management principles. Expert in emergency management and team leadership, ''I''excel in high-pressure environments, ensuring safety and compliance while fostering a culture of continuous improvement and collaboration. Safety-conscious security team member with excellent communication skills and eye for detail. Physically dexterous to monitor premises through advanced security cameras. Skilled at handling and resolving conflicts professionally. Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.
Documented and Developed: Created and refined engineering procedures and processes, ensuring consistent operational efficiency.
Accurate Record Keeping: Maintained detailed records of daily activities, incidents, and key observations, improving reporting accuracy by 20%.
Event Support: Provided crowd control services during large events, successfully managing up to 5,000 attendees and enhancing event safety.
Safety Inspections: Conducted regular inspections of facilities and grounds, reducing safety incidents by 15%.
Conflict Resolution: Resolved conflicts professionally using effective communication, negotiation, and mediation, resulting in a 25% decrease in incidents.
Asset Protection: Reduced theft risks by 30% through vigilant monitoring of high-value assets in secured locations.
Emergency Response: Assisted in emergency situations, coordinating evacuations and providing first aid, contributing to a 10% improvement in response times.
Efficient Patrols: Improved incident response times by 20% through the development of optimized patrol routes and schedules.
Security Upgrades: Upgraded security measures by staying current on industry trends and technologies, reducing security breaches by 15%.
Regulatory Compliance: Ensured compliance with safety protocols by conducting continuous training programs for security staff, increasing compliance rates by 20%.
Incident Management: Responded to alarms and disturbances, coordinating with law enforcement to manage crises effectively.
Critical Thinking: Maintained composure during high-pressure situations, improving problem-solving efficiency by 25%.
Collaboration and Independence: Worked both independently and as part of a team to resolve urgent issues, protecting lives and property with a 100% success rate.
CCTV Monitoring: Monitored CCTV cameras and alarm systems, leading to a 20% decrease in security breaches.
Professionalism Under Pressure: Managed high-stress situations effectively, maintaining professionalism and resolving disputes, which led to a 15% increase in client satisfaction.
Customer Service: Resolved customer complaints with empathy, resulting in a 30% increase in customer loyalty and repeat business.
HR Truck Driver and Forklift Driver
Ruvick Logistic
01.2019 - 06.2024
*Documented and Developed: Created and refined engineering procedures and processes, ensuring consistent operational efficiency.
Accurate Record Keeping: Maintained detailed records of daily activities, incidents, and key observations, improving reporting accuracy by 20%.
Event Support: Provided crowd control services during large events, successfully managing up to 5,000 attendees and enhancing event safety.
Safety Inspections: Conducted regular inspections of facilities and grounds, reducing safety incidents by 15%.
Conflict Resolution: Resolved conflicts professionally using effective communication, negotiation, and mediation, resulting in a 25% decrease in incidents.
Asset Protection: Reduced theft risks by 30% through vigilant monitoring of high-value assets in secured locations.
Emergency Response: Assisted in emergency situations, coordinating evacuations and providing first aid, contributing to a 10% improvement in response times.
Efficient Patrols: Improved incident response times by 20% through the development of optimized patrol routes and schedules.
Security Upgrades: Upgraded security measures by staying current on industry trends and technologies, reducing security breaches by 15%.
Regulatory Compliance: Ensured compliance with safety protocols by conducting continuous training programs for security staff, increasing compliance rates by 20%.
Incident Management: Responded to alarms and disturbances, coordinating with law enforcement to manage crises effectively.
Critical Thinking: Maintained composure during high-pressure situations, improving problem-solving efficiency by 25%.
Collaboration and Independence: Worked both independently and as part of a team to resolve urgent issues, protecting lives and property with a 100% success rate.
CCTV Monitoring: Monitored CCTV cameras and alarm systems, leading to a 20% decrease in security breaches.
Professionalism Under Pressure: Managed high-stress situations effectively, maintaining professionalism and resolving disputes, which led to a 15% increase in client satisfaction.
Customer Service: Resolved customer complaints with empathy, resulting in a 30% increase in customer loyalty and repeat business.
Operational Manager
TFM ( Part TIme)
01.2020 - 03.2024
Engineering Procedures: Documented and developed 10+ engineering procedures, streamlining processes and improving team efficiency by 15%.
Productivity Improvement: Enhanced team productivity by 20% through targeted communication, training, and performance evaluations.
Budget Management: Managed budgets for 5+ projects, delivering each on time and under budget by an average of 10%.
Staff Mentoring: Mentored 10+ staff members on best practices, fostering a culture of continuous improvement and boosting team performance by 25%.
Cross-Functional Leadership: Led cross-functional teams in implementing new systems, achieving a 30% improvement in operational efficiency.
Lean Management: Championed lean management principles, reducing resource consumption by 15% and optimizing workflows.
Performance Analysis: Analyzed and reported key performance metrics to senior management, contributing to a 20% increase in overall project success rates.
Employee Development: Initiated a mentoring program tailored to individual strengths, improving team skill sets and reducing performance gaps by 25%.
Financial Accuracy: Reduced financial inconsistencies by 15% through thorough assessment and verification of billing invoices and expense reports.
Training and Guidance: Trained and guided team members, resulting in a 20% increase in productivity and performance metrics.
Efficient Scheduling: Scheduled employees for shifts based on customer traffic and individual strengths, improving customer service efficiency by 15%.
Quality Engineer
UCI Industries
02.2012 - 08.2013
Inspection Plans: Developed inspection plans for 50+ projects, ensuring all critical dimensions and performance criteria were verified, resulting in a 20% reduction in defects.
Customer Satisfaction: Improved customer satisfaction by 30% through timely resolution of non-conformance issues and implementation of effective corrective actions.
Quality Inspections: Conducted over 100 quality inspections, generating detailed reports that resolved non-conforming material issues 25% faster.
Root Cause Analysis: Contributed to root cause analysis, identifying key failures and reducing error rates by 15%.
Operational Efficiency: Enhanced operational efficiency by automating 40% of routine quality checks, freeing up the team to focus on complex issues.
Process Documentation: Documented and developed 10+ engineering procedures, streamlining processes and improving compliance by 20%.
Education
No Degree - Diploma of AutoCAD
Kinza Foundation
Multan
03.2013
Associate Engineering - Chemical Engineering
Govt College of Technology
Multan Pakistan
06.2012
Skills
Skills
Security Operations:
Patrolling Techniques
CCTV Monitoring
Visitor Screening
Alarm Systems
Emergency Management:
First Aid & CPR Certified
Emergency Response
Incident Documentation
Emergency Awareness
Communication & Teamwork:
Verbal and Written Communication
Team Leadership
Relationship Building
Organizational Skills
Professionalism & Adaptability:
Professionalism
Adaptability and Flexibility
Reliability
Time Management
Fitness Enthusiast: Regularly attend the gym with a focus on strength training and lifting heavy weights. I believe in maintaining a healthy and active lifestyle, which enhances both my physical and mental well-being.
Outdoor Activities: Passionate about hiking and exploring nature. I enjoy challenging myself with new trails and experiencing the tranquility and beauty of the outdoors.
Culinary Explorer: Avid lover of good food and discovering new cuisines. I appreciate the artistry and cultural significance of diverse culinary experiences.