MUHAMMAD QAMROSH ALI
Sydney,NSW
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain a position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.
Overview
6
6
years of professional experience
Work History
TEAM SECURITY LIAISON OFFICER
Cricket Australia
10.2024 - 11.2024
- Travelled with the Pakistan International Cricket Team Players and Officials all over Australia during the bilateral series and provided all assistance over security measures and general well-being
- High-Level Security Accreditation to work with VVIP
- Access Control to PMOA Designated Areas
- Airport Security Departure and Arrival
- Liaison with LOC Host-City Security Coordinators (HCSC) upon arrival to a city; report on any issues, escalations, change requests, or recommendations to the HCSC
- Liaison with the Team Manager and Team Liaison Officer (TLO) regarding all team movements as a group
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
- Carried out day-day-day duties accurately and efficiently
- Demonstrated respect, friendliness, and willingness to help wherever needed
- Worked flexible hours, night, weekend, and holiday shifts
- Maintained energy and enthusiasm in a fast-paced environment
- Developed and maintained courteous and effective working relationships
- Identified issues, analyzed information, and provided solutions to problems
- Participated in team-building activities to enhance working relationships
- Used coordination and planning skills to achieve results according to schedule
- Actively listened to customers, handled concerns quickly, and escalated major issues to the supervisor
TEAM SECURITY LIAISON OFFICER
ICC T20 Cricket World Cup Australia 2022
10.2022 - 12.2022
- Travelled with the International Cricket Team Players and Officials all over Australia during the World Cup and provided all assistance over security measures and general well-being
- High-Level Security Accreditation to work with VVIP
- Access Control to PMOA Designated Areas
- Airport Security Departure and Arrival
- Liaison with LOC Host-City Security Coordinators (HCSC) upon arrival to a city; report on any issues, escalations, change requests, or recommendations to the HCSC
- Liaison with the Team Manager and Team Liaison Officer (TLO) regarding all team movements as a group
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
- Carried out day-day-day duties accurately and efficiently
- Demonstrated respect, friendliness, and willingness to help wherever needed
- Worked flexible hours, night, weekend, and holiday shifts
- Maintained energy and enthusiasm in a fast-paced environment
- Developed and maintained courteous and effective working relationships
- Identified issues, analyzed information, and provided solutions to problems
- Participated in team-building activities to enhance working relationships
- Used coordination and planning skills to achieve results according to schedule
- Actively listened to customers, handled concerns quickly, and escalated major issues to the supervisor
SECURITY SUPERVISOR, ISO HOTEL QUARANTINE
Reddawn Australia
10.2020 - 01.2022
- Sign on all guards on site, allocate them specific positions, and give them briefs about their specific roles to perform
- Dress code and code of conduct: making sure that all the guards comply with the company's dress code and code of conduct strictly with no exceptions
- Daily training and briefing of all guards on-site regarding working in ISO
- Hotel Quarantine and proper use of PPE
- Liaise with Police, Government Auditors, and the HCA health team onsite regularly
- Ensure implementation of quarantine and company protocols and policies
- Quality control of service to the client
- Training of staff and administrative operational tasks, i.e., shift reports, log, incident reports, timesheet, stock take, and reorder via stock audits
- Recorded incident reports with detailed accounts of occurrences
- Oversaw a team of security officers and managed scheduling and performance evaluations
ASSISTANT OPERATIONS MANAGER
Reddawn Australia
01.2021 - 11.2021
- Coordinated with General Manager on different operational issues and promotional activities
- Supervised operations team to support operational excellence and excellent customer service
- Developed and maintained operational guidelines for staff
- Monitored employee productivity and optimized procedures to reduce costs
- Generated operational reports for management on a monthly schedule
- Evaluated current operational strategies and recommended improvements
- Taught employees how to collaborate on daily job tasks and achieve service targets
- Applied performance data to evaluate and improve operations, target current business conditions, and forecast needs
- Enhanced employee management by developing schedules, tracking time, and administering payroll
- Spearheaded daily staff meetings to identify improvement strategies, discuss policy updates, and facilitate open communication
- Set, enforced, and optimized internal policies to maintain responsiveness to demands
- Leveraged fair evaluation processes, employee reviews, and staff mentoring to drive performance and job satisfaction at all levels
- Used Guardhouse to roster +600 Staff
SECURITY SUPERVISOR
Shark Hotel
08.2020 - 10.2020
- Developed procedures for security operations, emergency response, crisis management, physical security, incident management, and investigation
- Managed 8 full-time security guards tasked with providing security for over 450 guests/patrons
- Designed security policies, alarm response protocols, and access procedures and updated site-specific operating procedures
- Conducted investigations regarding special incidents of external fraud, employee theft, and site security violations
SECURITY SUPERVISOR
Bunnings Alexandria
03.2020 - 07.2020
- Maintain and protect the security and safety of the premises, control access to the premises and provide concierge services to building users, staff, and other visitors in a professional and friendly manner and undertake administrative, reception, and maintenance duties
- Maintain constant surveillance from the Control room of assigned areas providing maximum visibility
- Alarm Monitoring
- Alarm Response
- Greeting and checking in any guests
- Assure you that all persons and contractors entering the building are authorized to do so
- Patrol industrial and commercial premises to prevent and detect signs of intrusion and ensure the security of doors, windows, and gates
- Call the police or fire departments in cases of emergency, such as fire or the presence of unauthorized persons
- Assist with customer inquiries regarding building and access passes
- Proved appropriate assistance as needed to the client, their employees, guests, and visitors in an expedient and professional manner
- Complete any Incident Reports, Daily Activity Reports, or other written documents as requested by the client
- Circulate among visitors, patrons, and employees to preserve order and protect property
- Answer alarms and investigate disturbances
SECURITY OFFICER
Crow's Nest Hotel Sydney
08.2019 - 01.2020
- Drafted reports of property damage, theft, accidents, and unusual occurrences to document daily activities and irregularities
- Reviewed camera and system feeds and alerted proper respondents regarding discrepancies
- Contacted law enforcement in case of unauthorized persons, documents, and materials
- Identified violators and escorted departing personnel to guard against theft of property
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of the building
- Reported suspicious activities and persons to law enforcement
SECURITY OFFICER
UK Visa and Immigration Office Sydney
05.2019 - 07.2019
- Greeted guests professionally and courteously to cultivate a welcoming atmosphere while making safety a top priority
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites
- Patrolled and monitored premises on foot
- Checked and verified photo identification prior to granting facility access
- Monitored and authorized entrance and departure of visitors
- Reported suspicious activities and persons to law enforcement
- Reviewed both security camera footage and live feeds to spot trespassers and criminal activity
SECURITY OFFICER
Sydney Opera House
11.2018 - 04.2019
- Greeted guests professionally and courteously to cultivate a welcoming atmosphere while making safety a top priority
- Responded quickly to incidents and assessed active situations for security concerns
- Customer Service
- Patrols
- Monitoring
- Incident reports
- Fire panel inspections
- Response to emergency services
- Insight and milestone system operator
- Security reports
Education
Certificate III of Security Operations -
First Aid Certificate -
Commonsense Safety Training
Sydney, NSW10-2024
Bachelor of Business Information Systems - Information Technology
Australian Institute of Higher Education
10.2021
Bachelor of Science - Computer Software and Media Applications
Torrens University Australia
Sydney, NSW01.2019
Certificate of Responsible Service of Alcohol and Certificate of Responsible Conduct of Gambling -
Star Academy
Sydney, NSW06.2018
Skills
- Natural problem solver
- Compliance Management
- Safety and Security
- Daily Status Reports
- Security Officer Training
- Skilled in Conflict Resolution
- Report Analysis
- Control Crowd
Languages
English
Full Professional
Urdu
Native or Bilingual
Timeline
TEAM SECURITY LIAISON OFFICER
Cricket Australia
10.2024 - 11.2024
TEAM SECURITY LIAISON OFFICER
ICC T20 Cricket World Cup Australia 2022
10.2022 - 12.2022
ASSISTANT OPERATIONS MANAGER
Reddawn Australia
01.2021 - 11.2021
SECURITY SUPERVISOR, ISO HOTEL QUARANTINE
Reddawn Australia
10.2020 - 01.2022
SECURITY SUPERVISOR
Shark Hotel
08.2020 - 10.2020
SECURITY SUPERVISOR
Bunnings Alexandria
03.2020 - 07.2020
SECURITY OFFICER
Crow's Nest Hotel Sydney
08.2019 - 01.2020
SECURITY OFFICER
UK Visa and Immigration Office Sydney
05.2019 - 07.2019
SECURITY OFFICER
Sydney Opera House
11.2018 - 04.2019
Bachelor of Business Information Systems - Information Technology
Australian Institute of Higher Education
Bachelor of Science - Computer Software and Media Applications
Torrens University Australia
Certificate of Responsible Service of Alcohol and Certificate of Responsible Conduct of Gambling -
Star Academy
Certificate III of Security Operations -
First Aid Certificate -
Commonsense Safety Training
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