MUHAMMAD REHAN
Sydney,NSW
Overview
24
24
years of professional experience
1
1
Certification
Work History
Self Employed
(E-Commerce)
07.2021 - Current
- Complete tasks necessary for the buying and selling of products and services on the internet
- Increased online sales by developing and implementing targeted ecommerce marketing strategies.
Depart Supervisor / Assistant Manager
Sydney Fresh Peeled Produce
06.2014 - 05.2021
- Trained new employees on company policies, procedures and work ethics
- Worked closely with upper management to develop strategies for improving operational efficiency within the department
- Motivated employees to reach highest professional potential
- Resolved conflicts between team members and departments
- Answered customer questions and made product recommendations according to needs
- Monitored workflow processes to ensure accuracy and timeliness of deliverables
- Coordinated employee schedules according to availability and approved shift changes
- Tracked company inventory and noted item shortages for future product orders
- Improved data security with the implementation of robust encryption methods and access controls.
- Installed, configured, tested and maintained operating systems, application software, and system management tools.
- Managed and monitored installed systems and infrastructure.
- Collaborated with the IT team to implement new database systems, increasing overall productivity.
- Assisted in data entry tasks for accurate and timely information storage.
- Processed large volumes of raw data, converting it into useful information for business decisionmaking.
Sales Person
A.Raptis & Son Pty Ltd
06.2011 - 05.2012
- Created detailed reports summarizing daily operations, progress towards objectives, and potential areas of improvement
- Created or maintained database of customer account.
- Helped oversee the daily operations of the store, managing staff and inventory
- Resolved customer complaints and handled refunds and returns to promote satisfaction
- Managed daily operations of the store, including scheduling staff, assigning tasks, and overseeing inventory control processes
- Tracked store inventories and replenished products according to demand
- Maintained accurate records of sales transactions using point-of-sale systems
- Reported customer and employee accidents, injuries, and concerns for supervisor review
- Monitored store security systems to detect any suspicious activity or theft attempts.
Office Assistant
M/s. G.N.B International
03.2000 - 11.2011
- Answered incoming calls promptly and professionally; took messages or transferred calls to appropriate personnel
- Greeted visitors in a professional manner and provided assistance when necessary
- Performed data entry tasks with accuracy and speed utilizing MS Office applications such as Word, Excel, PowerPoint
- Organized and maintained filing systems to ensure efficient document retrieval
- Maintained accurate records of office supplies and placed orders as needed
- Managed office supply orders and inventory to support availability
- Monitored inventory levels of office supplies and ordered items as needed
- Coordinated courier services for outgoing packages
- Answered multi-line telephone system to direct calls and take messages
- Scanned, faxed, and filed invoices and sales receipts.
Assistant Export Manager
M/s. Ismail Hamed & Sons "Keytex Industries"
09.2003 - 04.2011
- Managed relationships with freight forwarders, carriers, brokers, banks, and other third-party vendors involved in the export process
- Tracked shipments throughout transit cycle using various tracking tools while keeping customers informed at all times
- Generated detailed reports for customers on the status of their shipments, ensuring accuracy and timeliness
- Analyzed shipping documents such as invoices, bills of lading, packing lists for accuracy prior to releasing shipments
- Ensured that all documentation required by government agencies was accurately completed prior to exporting goods
- Reviewed customer orders for completeness and accuracy before forwarding them to fulfillment centers or warehouses around the world
- Monitored shipment progress and communicated updates to stakeholders on a regular basis
- Tracked changes in exchange rates on a daily basis to ensure currency conversions were accurate when billing customers overseas
- Managed export documentation such as invoices, packing lists, certificates of origin and bills of lading
- Contracted with freight forwarders for destination services.
Education
Advance Diploma of Accounting / Management -
Pacific College of Technology
Sydney, NSWDiploma of Management - Business Management
Clarendon Business College
Sydney, NSWEnglish Language Programs -
Academy of English
Sydney, NSW03.2013
Bachelor of Commerce (B.Com) -
Karachi University
Karachi, Sindh01.2011
Intermediate in Commerce -
Jinnah Government College
01.2002
Matriculation -
Ali Ali Primary & Secondary School
01.2000
Skills
- Ability to operate MS Office Word / Excel / Powe Point
- E-mail browsing, downloading and also have sufficient knowledge About networking & Internet
- Operating ability of all kinds of windows Software's installation ability eg (Win 98/2000/Me/xp) & much other software
- Good knowledge of internet and digital marketing
- Operating ability of forklift
Certification
Security License
References
References available upon request
Timeline
Self Employed
(E-Commerce)
07.2021 - Current
Depart Supervisor / Assistant Manager
Sydney Fresh Peeled Produce
06.2014 - 05.2021
Sales Person
A.Raptis & Son Pty Ltd
06.2011 - 05.2012
Assistant Export Manager
M/s. Ismail Hamed & Sons "Keytex Industries"
09.2003 - 04.2011
Office Assistant
M/s. G.N.B International
03.2000 - 11.2011
Advance Diploma of Accounting / Management -
Pacific College of Technology
Diploma of Management - Business Management
Clarendon Business College
English Language Programs -
Academy of English
Bachelor of Commerce (B.Com) -
Karachi University
Intermediate in Commerce -
Jinnah Government College
Matriculation -
Ali Ali Primary & Secondary School
Security License