MUHAMMAD RIYYAN Najam
Altona North
Summary
Experienced Store Support Associate with relevant background in retail and customer service. Strengths include inventory management, customer relations, and team collaboration. Proven ability to improve store operations efficiency and contribute positively to sales goals. Demonstrated record of fostering a positive shopping environment through high-quality customer service.
Overview
2
2
years of professional experience
Work History
Customer Service
GR Restaurant
Melbourne
11.2024 - Current
- Assisted with special event catering and preparation, including setup and food service.
- Followed all health code guidelines when handling food items.
- Coordinated with other kitchen staff to ensure smooth operation and timely preparation of food.
Store Team Member
Coles Group
Melbourne
07.2024 - 11.2025
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Organized and maintained store displays.
- Participated in weekly team meetings to discuss strategies for improving customer service.
KITCHEN STAFF
BBQ LOUNGE BRUNSWICK
Brunswick
02.2024 - 05.2024
- Executed diverse roles in hospitality, including kitchen hand and front reception.
- Enhanced customer service skills through direct interaction with guests.
- Collaborated effectively with teams to optimize front and back-end operations.
Education
BACHELORS OF INFORMATION TECHNOLOGY -
Monash University
01-2028
Cambridge O levels & A levels -
The Millennium Future World College
01.2023
Skills
- Team work
- Creativity
- Adaptivity
- Professionalism
- Stock Rotation
- Time management abilities
- Food safety knowledge
- Decision-Making
- Task Prioritization
- Inventory Control
- Problem-solving abilities
References
References available upon request.
Languages
- Urdu, Native
- English, Fluent
- Punjabi, Bilingual
- Hindi, Bilingual
Languages
English
Full Professional
Urdu
Native/ Bilingual
References
References available upon request.
Timeline
Customer Service
GR Restaurant
11.2024 - Current
Store Team Member
Coles Group
07.2024 - 11.2025
KITCHEN STAFF
BBQ LOUNGE BRUNSWICK
02.2024 - 05.2024
BACHELORS OF INFORMATION TECHNOLOGY -
Monash University
Cambridge O levels & A levels -
The Millennium Future World College
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