Summary
Overview
Work History
Skills
Certification
Languages
References
Timeline
Generic

Muhammad Sarwar

Melbourne,VIC

Summary

Versatile and Experienced Professional

Dedicated and adaptable professional with a diverse background in various industries, including manufacturing, security, transportation, retail, and customer service. Possessing a proven track record of successfully transitioning between different roles and industries, I bring a wealth of knowledge and skills to any workplace.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Process Worker

Razzor Footwear Industries Pty. Ltd.
Melbourne, Victoria
10.2019 - 03.2024
  • Performed quality control checks on products to ensure they met customer requirements.
  • Prepared and packaged items for shipping according to established procedures.
  • Assisted with troubleshooting and resolving problems during the production process.
  • Followed safety protocols when handling hazardous materials.
  • Organized supplies used in the production process to ensure efficient workflow.
  • Ensured accuracy of orders by verifying product counts against packing lists.
  • Managed rotating tasks in a team of 2-4, including adhering leather components, examining, pairing, and packing the finalised product for delivery.

Security Officer

TGS, Monjon, BRI Security
Melbourne, Victoria
07.2016 - 09.2018
  • Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
  • Controlled crowds at various functions in different venues such as MCG, Etihad Stadium, Acer Arena, Convention Centre, etc.
  • Provided timely information about the function and directed people to the right venue locations according to the function plans.
  • Arranged transportation for attendees at the end of functions.

Taxi Driver

Taxis Combined Services, Canberra Cabs
Melbourne, VIC
01.2010 - 07.2016
  • Transported passengers between locations.
  • Offered exceptional customer service to enhance travel experience.
  • Possess extensive knowledge of roads, streets, and major landmarks/tourist attractions in New South Wales and ACT

Customer Service Retail

City Convenience Store Sydney
Sydney, NSW
01.2008 - 01.2009
  • Assisted customers in the checkout process, including bagging items and processing payments.
  • Provided product knowledge to customers on a variety of merchandise.
  • Answered customer inquiries regarding store policies, products and services.
  • Performed cash register operations accurately and efficiently.
  • Restocked shelves with new merchandise as needed.

Customer Service (All Rounder)

M Press
Syney, NSW
01.1999 - 12.2007
  • Provided timely and accurate responses to customer inquiries regarding products, services, and policies.
  • Maintained current knowledge of company products, services, and processes.

Skills

Key Attributes:

  • Adaptability: Thrived in dynamic environments, seamlessly transitioning between roles and industries while quickly mastering new skills and procedures
  • Versatility: Excelled in diverse work settings, from fast-paced manufacturing environments to customer-facing roles in retail and security
  • Customer Service Excellence: Committed to delivering exceptional service, consistently exceeding customer expectations and building strong rapport with clients and colleagues alike
  • Problem-Solving Skills: Demonstrated ability to think on my feet and effectively troubleshoot issues, ensuring smooth operations and customer satisfaction
  • Strong Work Ethic: Known for my punctuality, reliability, and willingness to go above and beyond to achieve goals and meet deadlines

Certification

  • Certificate IV in First Aid (2017)
  • Certificate II in Security Operations (2015)
  • Construction Induction- White Card (2015)
  • National Police Check and Work with Children Check (2015)
  • Certificate in Food Handling (2015)
  • Apply First Aid with CR, Asthma, and Anaphylaxis Management (2014)
  • Certificate III in Transport and Logistics (2011)
  • Course in Loading and Securing Passengers (2011)
  • Full Car Driving Licence (2001)
  • Bachelor of Agriculture (1994

Languages

English
Full Professional
Urdu
Native/ Bilingual
Hindi
Professional
Punjabi
Native/ Bilingual

References

  • Asjad Ali (Project Manager – V/Line)
    Contact: 0406 389 404 | Asjad.Ali@vline.com.au
  • Waqar Aslam (Bakery Worker – Coles Super Market)
    Contact: 0452 347 860
  • Muhammad Asif (IT Specialist – AFSA)
    Contact: 0434 409 774

Timeline

Process Worker

Razzor Footwear Industries Pty. Ltd.
10.2019 - 03.2024

Security Officer

TGS, Monjon, BRI Security
07.2016 - 09.2018

Taxi Driver

Taxis Combined Services, Canberra Cabs
01.2010 - 07.2016

Customer Service Retail

City Convenience Store Sydney
01.2008 - 01.2009

Customer Service (All Rounder)

M Press
01.1999 - 12.2007

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Muhammad Sarwar