Summary
Overview
Work History
Education
Skills
Timeline
Generic

Muhammad Taha

St Albans,VIC

Summary

Dynamic Assistant Restaurant Manager with a proven track record at Hungry Jack's, enhancing customer satisfaction and streamlining operations for efficiency. Excelled in staff training and development, boosting team performance by 30%. Skilled in inventory management and conflict resolution, ensuring optimal service delivery and workplace harmony.

Overview

2
2
years of professional experience
2
2
years of post-secondary education

Work History

Assistant Restaurant Manager

Pankaj Saroya
02.2023 - Current

Job Title: Assistant Restaurant Manager.

Location: Deer Park, Victoria

Job Type: part time

Hungry Jack's is a leading fast-food chain in Australia, committed to serving high-quality burgers and providing excellent customer service.

Job Summary:

As an Assistant Restaurant Manager, we look for exceptional leadership, communication, and management skills to support our Restaurant Manager in overseeing the daily operations of our Hungry Jack's restaurant. As an Assistant Restaurant Manager, it's my duty to manage crew members, maintain high standards of customer service, and drive sales growth. This role involves working overnight and day shifts, including weekends, and public holidays.


Key Responsibilities:

1. *Restaurant Operations*: Assist the Restaurant Manager in overseeing the daily operations of the restaurant, ensuring high standards of customer service, food quality, and store cleanliness.

2. *Crew Management*: Supervise, train, and develop crew members to ensure they have the skills and knowledge required to provide excellent customer service and maintain restaurant standards.

3. *Recruitment and Hiring*: Assist with recruiting, interviewing, and hiring new crew members to ensure the restaurant is adequately staffed.

4. *Customer Service*: Ensure that customers receive exceptional service, resolving any complaints or issues promptly and professionally.

5. *Inventory Management*: Assist with managing inventory levels, ordering supplies, and controlling waste to minimize costs.

6. *Health and Safety*: Ensure that the restaurant is maintained in a clean and safe condition, adhering to all health and safety regulations.

7. *Sales Growth*: Implement sales growth strategies, such as promoting menu items and offering excellent customer service, to drive sales and revenue.

Education

Bachelors Of Information Technology - Cyber Security

Vit
14 Queen Street Melbourne Victoria
2023.02 - Current

Skills

  • Shift management
  • Food safety compliance
  • Employee scheduling
  • Staff training and development
  • Opening and closing procedures
  • Customer assistance
  • Guest relations
  • Restaurant operations
  • Training and mentoring
  • Promotions and events coordination
  • Performance evaluations
  • Performance improvement
  • Scheduling and labor control
  • Inventory control
  • Budget administration
  • Employee retention
  • Staff assessment
  • Schedule coordination
  • Budgeting and financial management
  • Sales and marketing
  • Interpersonal and written communication
  • POS system
  • Dish preparation
  • Wine and beverage service
  • Hospitality and accommodation
  • Kitchen oversight
  • Restaurant promotion management
  • Food and beverage sales
  • Team leadership
  • Problem-solving
  • Customer service
  • Operations management
  • Scheduling staff
  • Reliable and responsible
  • Relationship building
  • Money handling
  • Inventory management
  • Coaching and mentoring
  • Strategic planning
  • Staff supervision
  • Sales promotion
  • Employee supervision
  • Critical thinking
  • Conflict resolution
  • Recruitment and hiring
  • Safe food handling
  • Front of house management
  • Managing deliveries
  • Training and onboarding
  • Employee performance evaluations
  • Scheduling
  • Inventory management software
  • Quality control
  • Monitoring food preparation
  • Cost controls
  • Kitchen staff coordination
  • Building maintenance
  • Collaboration and teamwork
  • Managing reservations and large parties
  • Quality assurance
  • Workflow planning
  • Health code compliance
  • Recruitment
  • POS terminal operation
  • Payroll administration
  • Delegating assignments and tasks
  • Supply ordering and management
  • Customer retention
  • Investigating complaints
  • Expense tracking
  • Purchasing
  • Back of house management
  • Profitability optimization
  • Catering services
  • ServSafe food manager
  • Service delivery management
  • Calm and pleasant demeanor
  • Resource allocation
  • Work Planning and Prioritization
  • Event coordination
  • Kitchen equipment operation and maintenance
  • Sanitation
  • Cost estimation
  • Portion control
  • Calendar and scheduling software
  • ServeSafe manager
  • Recipes and menu planning
  • Facilities planning
  • Contract negotiation
  • Labor and overhead cost estimation
  • Food plating and presentation
  • Database interface and query software
  • Fire safety regulations
  • Intuit quickbooks
  • Teamwork

Timeline

Assistant Restaurant Manager

Pankaj Saroya
02.2023 - Current

Bachelors Of Information Technology - Cyber Security

Vit
2023.02 - Current
Muhammad Taha