Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Muhammad Umar

Lidcombe

Summary

Experienced with project assistance, teamwork and research. Utilizes strong organisational skills to manage tasks efficiently. Knowledge of effective communication and time management to support team objectives.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Criminology Intern

NSW Corrective Services
07.2024 - 11.2024
  • Internship supported by Macquarie University
  • Working directly with a criminology professor and collaborating with team members on a 10,000 word paper (in process of publication) on the topic of police militarisation in the US and in Australia
  • Providing psychological perspective during the team’s research, using research experience to collect and interpret information
  • Applying behavioural theories to explain the relationship between individuals within the police force and aggressive customers.
  • Weekly catch-ups with individual team members for their professional feedback
  • Research that involved gathering and analysing statistical data and using interpretations to form the arguments for my paper.

Delivery Expert

Qasmi Caterers Pty Ltd
02.2024 - 11.2024
  • Safely and effectively deliver catering orders to customers on time
  • Verify the accuracy of orders before departure and upon delivery
  • Worked extended hours with a flexible schedule, including evenings, weekends and holidays, based on customer needs.

Team Member - Customer Service

MYERS
10.2023 - 02.2024
  • Picking and collecting online orders. Learning on MYERS Ordering / Online Customer Care system.
  • Working with team members to ensure orders were correctly picked, packaged and prepared for delivery.
  • Managing paperwork, stickers of product details for delivery.
  • Application of safe practices while unloading and loading packagers for delivery.
  • Learning various online tools such as Excel to prepare shipment / product details and coordinate with team members after work hours.
  • Provide training to new inductees in our team.

Tutor (in-person), Freelance (English, Science and History)

10.2021 - 08.2023
  • Motivating students and making subjects interesting for them
  • Students consistently passed their classes and saw a significant grade increase

Team Member - (BOH)

Processing Attendant, Tassal Tasmanian Salmon
12.2021 - 02.2022
  • Working under high-pressured conditions such as packaging high volume of products within an approximate time frame of a 8-hour shift

Education

Full License -

04-2025

Bachelor of Psychology - undefined

Macquarie University
01.2025

Year 12 HSC -

Homebush Boys High School
01.2020

Skills

  • Team collaboration
  • Safe manual handling
  • Employee wellness and engagement strategies
  • Strong communication in diverse settings
  • Coaching and mentoring peers in academic subjects
  • Resourceful and self-sufficient worker
  • Research proficiency
  • Proficient in Microsoft Office suite

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.
  • Supervised team of 10+ staff members.

Certification

  • Working With Children's Check - April 2025

Languages

English
Native or Bilingual
Urdu
Native or Bilingual
Hindi
Native or Bilingual
Arabic
Limited Working
Punjabi
Professional Working

Timeline

Criminology Intern

NSW Corrective Services
07.2024 - 11.2024

Delivery Expert

Qasmi Caterers Pty Ltd
02.2024 - 11.2024

Team Member - Customer Service

MYERS
10.2023 - 02.2024

Team Member - (BOH)

Processing Attendant, Tassal Tasmanian Salmon
12.2021 - 02.2022

Tutor (in-person), Freelance (English, Science and History)

10.2021 - 08.2023

Bachelor of Psychology - undefined

Macquarie University

Full License -

Year 12 HSC -

Homebush Boys High School
Muhammad Umar